Summary
Overview
Work History
Education
Skills
Resume
Certification
Timeline
Hi, I’m

Nickeisha Bloss

ROCK SPRINGS,WI
Nickeisha Bloss

Summary

Successful store manager with 10+ years ‘experience in sales, marketing, and customer service.

Experience and goal-oriented Loan Processor with over 4 years of experience protecting the credibility of the organization, while providing quality assistance to customers. Ability to successfully analyze and evaluate loan signing documents and review documents efficiently also, to cultivate trustworthy relationships, provide assistance and abide by all regulations and law.

Ability to lead, supervise, and instruct others. Experience in providing extensive training and guidance. Highly skilled in evaluating staff performance coordinating, assigning tasks, conflict resolution and implementing effective performance measures

Overview

9
years of professional experience
1
Certification

Work History

Independent Management
ROCK SPRINGS, WI

Certified Loan Signing Agent
05.2023 - Current

Job overview

  • Reviewed loan documents for accuracy and completeness.
  • Prepared, printed, and notarized all necessary loan documents.
  • Ensured that all parties involved signed the required documents correctly.
  • Provided assistance with post-closing functions as needed by clients or lenders.
  • Maintained current knowledge of industry trends, best practices, and legal requirements.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Collaborated with company teams to expedite loan approval processes.
  • Assisted customers in understanding their responsibilities under the terms of their loans.

Clipboard Health
Rock Springs, WI

Medication Aide/Certified Nursing Assistant
02.2022 - Current

Job overview

  • Administered oral medications to patients in accordance with doctor's orders.
  • Maintained accurate medication records for each patient.
  • Provided assistance to nursing staff in administering injections, intravenous therapy and other treatments.
  • Verified the identity of the patient receiving medication prior to administration.
  • Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
  • Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
  • Monitored vital signs during medication administration to quickly identify complications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Sauk County Health Care Center
Reedsburg, WI

Certified Nursing Assistant
04.2021 - 07.2022

Job overview

  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Reported changes in patient condition to registered nurse or physician.
  • Observed patients for any changes in their physical or mental condition.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Participated in educational programs related to nursing assistant skills development.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.

St Claire Meadows Care Center
Baraboo, Wisconsin

Certified Nursing Assistant
12.2019 - 03.2021

Job overview

  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented activities and recorded information in EMR system.

Travel Mart
Baraboo, Wisconsin

Store Manager
04.2017 - 06.2019

Job overview

  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Established customer service standards and monitored staff compliance.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.

Gap Factory Outlet
Baraboo, Wisconsin

Assistant Store Manager
05.2015 - 04.2017

Job overview

  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.

Education

Ashworth College
Norcross, GA

Bachelor of Science from Psychology
07.2023

University Overview

  • 2023 - Honor Roll

GPA3.59

Caribbean Maritime University
Kingston, Jamaica

Associate from Customs Processes And Immigration
05.2015

University Overview

  • 4/2015 - Honor Roll 4.0

Morant Bay College
Morant Bay, Jamaica

Associate of Arts from Information Technology
07.2012

University Overview

  • 2/2011 - Honor Roll 3.0

Skills

  • Loan Processing Coordination
  • Customer Relations
  • Attention to Detail
  • Credit File Updating
  • Credit History Review
  • Automated Underwriting System (AUS)
  • Customer Service
  • Financial History Review
  • Verbal and Written Communication
  • Staff Management

Resume

Resume
https://onedrive.live.com/, OneDrive, http://g.live.com/9uxp9en-us/ep_bro1, Internet Explorer, http://g.live.com/9uxp9en-us/ep_bro2, Mozilla Firefox, http://g.live.com/9uxp9en-us/ep_bro4, Google Chrome, http://g.live.com/9uxp9en-us/ep_bro3, Safari, MACROBUTTON DoFieldClick [Download Microsoft Edge], Download Microsoft Edge, Not now, Not now, MM/DD/YY

Certification

  • Certified Loan Signing Agent 2023
  • Notary Public 2027

Timeline

Certified Loan Signing Agent
Independent Management
05.2023 - Current
Medication Aide/Certified Nursing Assistant
Clipboard Health
02.2022 - Current
Certified Nursing Assistant
Sauk County Health Care Center
04.2021 - 07.2022
Certified Nursing Assistant
St Claire Meadows Care Center
12.2019 - 03.2021
Store Manager
Travel Mart
04.2017 - 06.2019
Assistant Store Manager
Gap Factory Outlet
05.2015 - 04.2017
Ashworth College
Bachelor of Science from Psychology
Caribbean Maritime University
Associate from Customs Processes And Immigration
Morant Bay College
Associate of Arts from Information Technology

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Nickeisha Bloss