Nickesha N. Jones
Loganville,GA
Summary
Compassionate and dependable professional with experience in both healthcare support and customer service environments. Skilled in handling high-volume calls, assisting patients and clients, and maintaining organized, efficient workflows. Strong communicator with the ability to provide excellent service, resolve concerns, and support both clinical and customer needs in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Private Nanny
Private Caregiver
Lilburn, GA
01.2025 - Current
- Communicate with families, manage schedules, and provide compassionate care.
Caregiver for Disabled Patients
Grayson, GA
01.2024 - 01.2025
- Assisted patients, responded to needs promptly, and maintained safe routines.
Stocker
Publix
01.2023 - 01.2024
- Assisted customers and maintained organized store operations.
Assistant Manager
Domino’s
01.2022 - 01.2023
- Handled high-volume calls, supervised staff, and ensured smooth operations.
Education
Sonography Program
Gwinnett Technical College
High School Diploma - undefined
Gwinnett Online Campus
Skills
Customer service & patient support
Call handling
Scheduling & organization
Data entry & documentation
Problem-solving & conflict resolution
Time management & multitasking
Attention to detail
Teamwork & professionalism
Adaptability
Certification
- CPR & Basic Life Support (BLS) — In Progress
- First Aid — In Progress
Timeline
Private Nanny
Private Caregiver
01.2025 - Current
Caregiver for Disabled Patients
01.2024 - 01.2025
Stocker
Publix
01.2023 - 01.2024
Assistant Manager
Domino’s
01.2022 - 01.2023
Sonography Program
Gwinnett Technical College
High School Diploma - undefined
Gwinnett Online Campus