Nicki Acock
Pasco,WA
Summary
Dynamic Registered Nurse and Case Manager with a proven track record at Solutions In-Home Care, excelling in patient care coordination and staff management. Demonstrated ability to enhance patient outcomes through effective case documentation and interdisciplinary collaboration. Skilled in crisis intervention and emotional awareness, ensuring high-quality care and a 20% improvement in client satisfaction.
Overview
14
14
years of professional experience
Work History
Case Manager
Solutions In-Home Care
06.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Enhanced team collaboration by leading regular case review meetings, promoting unified approach to client care.
- Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.
- Implemented feedback system for clients to share their experiences, enhancing service quality through direct input.
- Streamlined case documentation procedures, reducing processing time and increasing efficiency.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Developed resource directory for clients, simplifying their search for essential services.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Developed and implemented training programs for staff.
- Analyzed trends and data to inform decision-making and program development.
Registered Nurse
Hanford Home Health
10.2020 - 06.2023
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Improved patient comfort by skillfully addressing pain management concerns and adjusting care accordingly.
- Managed caseloads efficiently by prioritizing patient needs and organizing schedules accordingly.
- Developed strong relationships with primary care providers to facilitate open communication and seamless care coordination.
- Provided wound care management expertise, resulting in faster healing times and reduced complications for patients.
- Coordinated resources such as medical equipment rentals or community support services for patients in need, streamlining access to essential assistance options.
- Enhanced patient recovery by developing customized home care plans tailored to individual needs.
- Administered medications as prescribed, achieving proper dosage and adherence to treatment plans.
- Conducted thorough assessments of patients'' physical, emotional, and psychological needs, leading to appropriate interventions and referrals when necessary.
- Reduced hospital readmission rates by providing thorough patient education on managing chronic conditions at home.
- Increased patient satisfaction by building trust through compassionate communication and active listening skills.
- Trained family members on caregiving techniques, empowering them to better support their loved ones during the recovery process.
- Ensured optimal patient outcomes with diligent monitoring of vital signs and timely intervention for any changes.
- Delivered high-quality palliative care for terminally ill patients, offering comfort and dignity during end-of-life stages.
- Educated patients on self-care strategies, such as medication management, nutrition, and lifestyle changes, empowering them to take control of their health.
- Facilitated seamless transitions from hospital to home care settings by collaborating with discharge planners and healthcare professionals.
- Maintained accurate and up-to-date documentation of patient progress, ensuring continuity of care between visits.
- Evaluated effectiveness of current treatment plans regularly, making adjustments as needed based on ongoing assessment data.
- Implemented fall prevention strategies within the home environment, minimizing risks for injury among patients.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for patients, resulting in improved overall health.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Educated patients and families on disease processes, medications and treatments.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Assisted patients with activities of daily living to promote independence.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Coordinated with other healthcare team members to support patient needs.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Administered medications and treatments as prescribed by physicians.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Registered Nurse
Pasco School District
08.2018 - 06.2021
- Maintained accurate documentation of student medical records in accordance with local, state, and federal regulations.
- Organized professional development opportunities for teachers regarding student-specific medical conditions like diabetes and asthma management.
- Enhanced student health by implementing comprehensive care plans and coordinating with interdisciplinary teams.
- Delivered compassionate care to students experiencing illness or injury while maintaining confidentiality of their medical information.
- Established strong relationships with parents; communicating about their children''s health needs regularly to ensure optimal outcomes.
- Served as a resource for faculty and staff on health-related issues, providing training sessions on topics such as first aid and allergy management.
- Improved student immunization rates through diligent record-keeping, communication with parents, and partnership with local healthcare providers.
- Ensured timely medical attention for students by efficiently managing the school clinic and triaging cases.
- Promoted a culture of wellness within the school by organizing events such as health fairs, workshops, and fitness challenges for both students and staff members alike.
- Supported students with special needs by collaborating with teachers, counselors, and parents to provide individualized care plans.
- Streamlined medication administration processes for increased accuracy and safety in daily operations.
- Increased awareness of mental health issues among the school community through educational presentations and outreach efforts.
- Coordinated school-wide emergency preparedness initiatives including CPR/AED certification classes along with disaster response drills.
- Collaborated effectively with multidisciplinary team members to address complex health conditions requiring specialized care coordination.
- Provided counseling support for students dealing with emotional issues, substance abuse, or other health-related concerns.
- Fostered a safe and healthy learning environment by conducting regular health inspections and addressing potential hazards.
- Evaluated the efficacy of school health programs by collecting data and presenting findings to administration for continuous improvement efforts.
- Developed policies related to infection control measures which contributed significantly in reducing instances of communicable diseases.
- Reduced absenteeism rates by promoting preventive healthcare measures and educating students on proper hygiene practices.
- Assessed growth patterns of students through annual height, weight, vision, hearing screenings to identify potential concerns early on.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Educated students on various health topics to promote overall health and wellbeing.
- Screened for infectious diseases to help prevent spreading within school community.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
- Participated in development of school safety plans to address areas of concern.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Registered Nurse
Chaplaincy Health Care
09.2017 - 12.2017
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Provided direct nursing care when necessary, ensuring the highest level of comfort for patients facing terminal illness.
- Supported bereaved families through grief counseling resources and post-mortem follow-up calls, demonstrating genuine compassion during times of loss.
- Evaluated the effectiveness of current hospice services through regular audits and feedback from patients, families, and staff.
- Developed strong relationships with local healthcare facilities to expand referral networks for hospice services.
- Improved family satisfaction by providing compassionate support and regular communication on patient progress.
- Coordinated volunteer services for additional support in delivering compassionate patient care.
- Collaborated with physicians to develop comprehensive pain management strategies for patients in their final days.
- Promoted interdisciplinary collaboration by organizing regular team meetings focused on individual patient needs.
- Advocated for patients'' wishes regarding treatment options, preserving dignity in their final days.
- Participated in continuous professional development to stay current with best practices in hospice case management and end-of-life care.
- Implemented evidence-based practices to improve overall quality of hospice services provided within the organization.
- Maintained compliance with federal and state regulations pertaining to end-of-life care standards through ongoing education and policy implementation.
- Enhanced patient care by developing personalized hospice plans and coordinating interdisciplinary team efforts.
- Educated families on the hospice process, enabling informed decision-making during a difficult time.
- Facilitated smooth transitions from acute care settings to home-based hospice care through thorough planning and coordination.
- Streamlined documentation processes, resulting in more accurate and up-to-date patient records.
- Managed caseloads efficiently, ensuring timely assessment and intervention for optimal end-of-life care.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
- Established hospice care services for elderly and disabled patients.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Registered Nurse
Professional Case Management
07.2016 - 09.2017
- Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
- Educated patients and families on disease management, prevention strategies, and self-care techniques.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Developed strong rapport with patients and families, fostering trust and open communication during the care process.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Implemented effective pain management strategies to promote comfort and improve overall well-being for patients experiencing chronic or acute pain symptoms.
- Maintained accurate documentation of patient progress, treatments administered, and other pertinent information for thorough recordkeeping.
- Improved patient quality of life by delivering compassionate and empathetic support during home visits.
- Fostered patient independence and self-management skills by teaching families how to assist with daily activities such as bathing, dressing, and mobility exercises.
- Assessed patients' health conditions and asked appropriate questions to better understand current feelings.
- Reduced hospital readmissions by closely monitoring patients'' conditions and addressing potential complications early on.
- Provided emotional support for patients coping with serious illnesses, helping them to maintain a positive outlook on their recovery journey.
- Ensured regulatory compliance in all aspects of home health nursing practice, maintaining current licensure and staying abreast of the latest industry standards.
- Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Efficiently managed time-sensitive tasks such as wound dressing changes and administering medications at appropriate intervals.
- Utilized evidence-based practices to deliver high-quality nursing care in accordance with established guidelines and protocols.
- Performed skilled nursing procedures such as IV insertion, catheterization, blood draw, tracheostomy care efficiently while maintaining strict infection control measures.
- Demonstrated excellent clinical judgment when evaluating complex situations in order to make informed decisions regarding patient safety.
- Administered medication safely and accurately, ensuring proper dosage and adherence to physician orders.
- Assisted patients in developing realistic goals for rehabilitation progress through regular evaluations of functional abilities.
- Enhanced patient recovery by providing personalized and comprehensive care plans.
- Contacted family immediately when issues arose with at-home patients in effort to find effective resolutions.
- Strengthened relationships between home health agencies, hospitals, long-term care facilities by collaborating on best practices for transitions of care.
- Scheduled appointments and transported patients to medical facilities using personal transportation.
- Collaborated with interdisciplinary teams for improved patient outcomes and holistic care.
- Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Educated patients and families on disease processes, medications and treatments.
- Assisted patients with activities of daily living to promote independence.
- Coordinated with other healthcare team members to support patient needs.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Administered medications and treatments as prescribed by physicians.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Educated family members and caregivers on patient care instructions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Managed patients recovering from medical or surgical procedures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
Registered Nurse
Kadlec Medical Center
09.2016 - 01.2017
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Registered Nurse
Yakima Valley Memorial Hospital
06.2012 - 08.2015
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
- Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.
- Provided inpatient care to diverse population of adult medical and surgical patients.
- Educated patients and families on disease diagnosis, prognosis and post-operative care.
- Administered blood products and monitored vital signs to address immediate concerns.
- Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
- Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
- Provided emotional support for patients facing serious diagnoses or end-of-life decisions, fostering trusting relationships with both patients and their families.
- Participated in staff meetings, educational opportunities, and quality improvement initiatives to stay current on best practices within the field of medical-surgical nursing.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Collaborated with interdisciplinary team members to optimize patient outcomes through effective communication and care coordination.
- Monitored and managed pain levels of post-surgical patients to reduce unnecessary opiate usage.
- Contributed to a positive work culture by serving as a mentor for new nurses and participating in shared governance initiatives within the organization.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Developed individualized care plans for high-risk pregnancies in collaboration with multidisciplinary teams to ensure comprehensive support during prenatal, labor, and postpartum periods.
- Managed emergency situations calmly and competently, prioritizing patient safety above all else.
- Facilitated smooth transitions between shifts by providing comprehensive handovers to incoming staff members.
- Participated in quality improvement initiatives aimed at enhancing the overall performance of the maternity unit and promoting a culture of excellence within the nursing staff.
- Optimized patient satisfaction by addressing concerns promptly and providing emotional support during vulnerable times.
- Coordinated discharge planning with patients'' families, ensuring a seamless transition from hospital to home life after birth.
- Promoted family-centered care by engaging and educating patients on breastfeeding, infant care, and self-care techniques.
- Provided compassionate support to expectant mothers throughout their labor and postpartum periods.
- Contributed to high-quality patient care by participating in continuous professional development programs and staying up-to-date on industry best practices.
- Increased efficiency of the maternity unit through effective communication with colleagues and timely completion of tasks.
- Reduced complications during deliveries by closely monitoring vital signs and diligently following protocols.
- Prevented infections by maintaining a safe, clean environment through strict adherence to hygiene standards.
- Mentored new nursing staff in proper clinical skills application while fostering a supportive learning environment within the unit.
- Evaluated patient progress regularly, adjusting care plans accordingly to optimize outcomes.
- Administered medications accurately according to physician orders while monitoring for potential side effects or adverse reactions in patients under my care.
- Enhanced patient care by implementing evidence-based practices in daily nursing activities.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Facilitated efficient discharge planning with case managers, social workers, therapists, physicians, and other healthcare professionals involved in the treatment plan.
- Demonstrated adaptability during critical situations by remaining calm under pressure while providing high-quality care for patients experiencing acute or life-threatening conditions.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
- Decreased medication errors by diligently following the five rights of medication administration and double-checking orders with pharmacy staff when necessary.
- Provided patient-centered discharge planning and education to reduce complications and readmissions.
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Assisted with bedside procedures such as central line insertions, lumbar punctures, and chest tube placements by ensuring proper equipment set-up and maintaining aseptic technique.
- Streamlined nursing workflows by effectively delegating tasks to ancillary staff according to scope of practice guidelines.
- Monitored patient vital signs to perform thorough condition assessments.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Monitored hemodynamic variances to identify signs of life-threatening complications.
- Managed patient pain relief and sedation by providing non-pharmacological and pharmacological interventions.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Administered medications and treatment to patients and monitored responses.
- Advocated for and strived to protect health, safety, and rights of patient.
- Performed intravenous therapy procedures and monitored chest tubes.
- Ordered and analyzed diagnostic tests to identify and assess patient conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Registered Nurse
Avail Home Nursing
10.2010 - 06.2012
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Educated patients and families on disease management, prevention strategies, and self-care techniques.
- Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Developed strong rapport with patients and families, fostering trust and open communication during the care process.
- Trained, guided, supported and supervised home health aide care providers.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Maintained accurate documentation of patient progress, treatments administered, and other pertinent information for thorough recordkeeping.
- Implemented effective pain management strategies to promote comfort and improve overall well-being for patients experiencing chronic or acute pain symptoms.
- Improved patient quality of life by delivering compassionate and empathetic support during home visits.
- Fostered patient independence and self-management skills by teaching families how to assist with daily activities such as bathing, dressing, and mobility exercises.
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Provided emotional support for patients coping with serious illnesses, helping them to maintain a positive outlook on their recovery journey.
- Ensured regulatory compliance in all aspects of home health nursing practice, maintaining current licensure and staying abreast of the latest industry standards.
- Assessed patients' health conditions and asked appropriate questions to better understand current feelings.
- Reduced hospital readmissions by closely monitoring patients'' conditions and addressing potential complications early on.
- Incorporated therapeutic, rehabilitative and nursing goals into detailed, individualized care plans based on diagnoses.
- Efficiently managed time-sensitive tasks such as wound dressing changes and administering medications at appropriate intervals.
- Utilized evidence-based practices to deliver high-quality nursing care in accordance with established guidelines and protocols.
- Performed skilled nursing procedures such as IV insertion, catheterization, blood draw, tracheostomy care efficiently while maintaining strict infection control measures.
- Demonstrated excellent clinical judgment when evaluating complex situations in order to make informed decisions regarding patient safety.
- Administered medication safely and accurately, ensuring proper dosage and adherence to physician orders.
- Enhanced patient recovery by providing personalized and comprehensive care plans.
- Assisted patients in developing realistic goals for rehabilitation progress through regular evaluations of functional abilities.
- Contacted family immediately when issues arose with at-home patients in effort to find effective resolutions.
- Strengthened relationships between home health agencies, hospitals, long-term care facilities by collaborating on best practices for transitions of care.
- Scheduled appointments and transported patients to medical facilities using personal transportation.
- Collaborated with interdisciplinary teams for improved patient outcomes and holistic care.
- Traveled to patients' homes on daily basis to assess health conditions and provide superior level of nursing care.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Coordinated with other healthcare team members to support patient needs.
- Assisted patients with activities of daily living to promote independence.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Educated patients and families on disease processes, medications and treatments.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Administered medications and treatments as prescribed by physicians.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Managed patients recovering from medical or surgical procedures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Education
BSN - Nursing
Carroll College
Helena, MT05.2010
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Decision-Making
- Positive Attitude
- Care Coordination
- Staff Management
- Client Advocacy
- Documentation proficiency
- Crisis Intervention
- Emotional awareness
- Treatment Planning
- Patient support
- Case Management Tracking
- Interdisciplinary Collaboration
- Patient Assessment
- Annual Case Reviews
- Needs Assessment
- Intervention Plans
- Direct Patient Care
- Medical Records Management
- Staff education and training
- Individualized counseling
- Patient Management
- Family Education
- Utilization Management
- Chronic Disease Management
- Written and verbal communication
- Time Management
- Teamwork and Collaboration
- Multitasking Abilities
- Attention to Detail
- Client Needs Assessments
- Excellent Communication
- Multitasking
- Team building
- Organizational Skills
- Certified in CPR/AED
- Interpersonal Communication
- Task Prioritization
- CPR/AED
- Interviewing skills
- Staff Oversight
- Analytical Thinking
- Problem-solving abilities
- Reliability
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Interpersonal Skills
Timeline
Case Manager
Solutions In-Home Care
06.2023 - Current
Registered Nurse
Hanford Home Health
10.2020 - 06.2023
Registered Nurse
Pasco School District
08.2018 - 06.2021
Registered Nurse
Chaplaincy Health Care
09.2017 - 12.2017
Registered Nurse
Kadlec Medical Center
09.2016 - 01.2017
Registered Nurse
Professional Case Management
07.2016 - 09.2017
Registered Nurse
Yakima Valley Memorial Hospital
06.2012 - 08.2015
Registered Nurse
Avail Home Nursing
10.2010 - 06.2012
BSN - Nursing
Carroll College
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