- Acting and Theater
- Music
- Creative Writing
- Video Gaming
- D&D
- Board Games
- Tech enthusiast
Nicki Do
Winter Park
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cookie Delivery Driver
Insomnia Cookies
09.2024 - Current
- Ensured timely and accurate delivery of orders to enhance customer satisfaction.
- Navigated efficiently using GPS technology to optimize delivery routes.
Busser/Food Runner
PopStroke
03.2024 - 06.2024
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Monitored inventory levels of dining supplies, reporting shortages to management.
- Collaborated with team members to optimize workflow during peak hours.
Guest Service Representative
Elev8fun
05.2023 - 09.2023
- Delivered excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in managing guest experiences, ensuring satisfaction through proactive engagement.
Target Team Member
Target
12.2022 - 02.2023
- Assisted in inventory management, ensuring stock accuracy and availability for customer demands.
- Maintained a clean and organized sales floor, enhancing customer shopping experiences.
- Collaborated with team members to complete daily tasks efficiently and effectively.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Host
IZAKAYA TORI
12.2021 - 02.2022
- Responsible for welcoming customers to a food service environment
- Ensuring customers are seated and receive alternate service
- Maintain a waitlist of patrons during busy meal service
- Pass out menus
Education
Bachelor of Arts - Music Composition
University of Central Florida
Orlando, FL05-2030
Associate of Arts - Liberal Arts
HILLSBOROUGH COMMUNITY COLLEGE
Tampa, Florida05-2024
Skills
- Type-Proficient: 140 WPM/93% accuracy
- Computer Skills (Microsoft Office Certificate)
- Musical creativity
- Retail sales
- Guest services
- Customer service
- Positive attitude
- Valid Driver's license
- Ear training
- Keyboard proficiency
- Creative storytelling
- Social media management
Certification
- Microsoft Word/Powerpoint/Excel License - 2016
Interests
Timeline
Cookie Delivery Driver
Insomnia Cookies
09.2024 - Current
Busser/Food Runner
PopStroke
03.2024 - 06.2024
Guest Service Representative
Elev8fun
05.2023 - 09.2023
Target Team Member
Target
12.2022 - 02.2023
Host
IZAKAYA TORI
12.2021 - 02.2022
Bachelor of Arts - Music Composition
University of Central Florida
Associate of Arts - Liberal Arts
HILLSBOROUGH COMMUNITY COLLEGE