Nicki Ek

• Oversaw day-to-day production activities in accordance with business objectives.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
• Defined, implemented and revised operational policies and guidelines.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
• Reconciled accounts and reviewed expense data, net worth and assets.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Analyzed past sales data and team performance to develop realistic sales goals.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Presented products to clients using dynamic presentations and practical use-case scenarios.
• Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.

Started at Titan as a receptionist, promoted to billing clerk, promoted to Accounts Receivable, promoted to Accounts Payable, promoted to Sales Executive.