Nicki Gotsis
North Fort Myers,FL
Summary
Personable and energetic Office Administrator with 15+ years experience in positions from receptionist to office manager. Strong phone skills combined with deep knowledge in microsoft office products, developing and implementing business management software, logistics and dispatch software.
Overview
12
12
years of professional experience
Work History
Relocation Coordinator
Ace Relocation Systems
01.2019 - 04.2020
- Streamlined relocation processes by implementing efficient organizational strategies and communication methods with government agencies.
- Coordinated seamless Military and State Departnebt relocations for clients, utilizing strong project management skills and attention to detail.
- Reduced client stress during relocations by providing exceptional customer service and empathetic support.
- Collaborated with team members to coordinate complex moves, resulting in successful transitions for clients.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Office Manager
Grzybowski's Truck And Equipment Repair
01.2008 - 01.2019
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
Education
Associate of Science - Criminal Justice
Anne Arundel Community College
Arnold, MD05.2011
High School Diploma -
Southern Senior High School
Harwood, MD06.2006
Skills
- Analytical Thinking
- Customer Service
- Decision Making
- Regulatory Compliance
- Staff Management
- Data Entry
- Operations Management
- Expense Reporting
- Staff Hiring
- Bookkeeping
- Office Management
Timeline
Relocation Coordinator
Ace Relocation Systems
01.2019 - 04.2020
Office Manager
Grzybowski's Truck And Equipment Repair
01.2008 - 01.2019
Associate of Science - Criminal Justice
Anne Arundel Community College
High School Diploma -
Southern Senior High School
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