Nicklaus Selvaggio
Summary
Dedicated professional with extensive experience in sales and team leadership. Known for effective communication and problem-solving skills, contributing to improved customer satisfaction and sales performance.
Overview
16
16
years of professional experience
Work History
General/ Sales Manager
Pointe Dairy Services
Troy, Michigan
03.2019 - Current
- Managed team performance through regular training and coaching sessions.
- Directed sales strategies to enhance customer engagement and retention.
- Analyzed market trends to identify new sales opportunities and products.
- Collaborated with production teams to ensure timely product availability.
- Developed relationships with key clients to strengthen business partnerships.
- Oversaw inventory management to maintain optimal stock levels and organization.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Identified areas needing improvement in order to maximize efficiency.
- Evaluated customer satisfaction levels and implemented improvements.
Delivery Driver/Route Sales Representative
Pointe Dairy Services
Troy, Michigan
01.2012 - 03.2019
- Delivered a variety of food products to customers in a timely manner.
- Maintained accurate delivery logs and records, facilitating efficient tracking of deliveries.
- Managed inventory levels during deliveries, ensuring consistent product availability for customers.
- Built strong customer relationships through excellent service, resulting in repeat orders and customer satisfaction.
Warehouse Picker
Pointe Dairy Services
Troy, Michigan
07.2010 - 01.2012
- Selected products for orders based on picking lists and customer requirements.
- Operated pallet jacks and forklifts to transport goods within the warehouse.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Assisted team members in loading and unloading shipments efficiently.
Education
Associate of Business Administration - Business Management
Macomb Community College
Warren, MI05-2018
Skills
- Sales strategy
- Customer relationship management
- Customer engagement
- Performance optimization
- Inventory control
- Team leadership
- Employee coaching
- Problem solving
- Effective communication
- Conflict resolution
Timeline
General/ Sales Manager
Pointe Dairy Services
03.2019 - Current
Delivery Driver/Route Sales Representative
Pointe Dairy Services
01.2012 - 03.2019
Warehouse Picker
Pointe Dairy Services
07.2010 - 01.2012
Associate of Business Administration - Business Management
Macomb Community College