NICKOL MILLER
Mountain Home, Idaho,ID
Summary
I recently lost my husband to suicide, and right after my grand daughter was diagnosed with cancer. I have spent the last 6 months recovering & healing from the tragedy and helping my daughter & son-in-law by taking care of my grandsons while they were in the hospital with my granddaughter. I feel like i have healed and my granddaughter is done with chemo treatments, so i am looking for a new job. For the last 20+ years I have been a punctual, polite, dedicated and a flexible employee. I have a strong work ethic, follow safety guidelines, policy and procedures. I have been committed to making sure customers are always happy and treated with the upmost respect. I strive to better myself everyday and enjoy learning new things. I would be a great asset to your company.
Overview
24
24
years of professional experience
Work History
CDL B Garbage Truck Driver
Republic Services
Boise, Idaho
06.2024 - 06.2025
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions.
- Communicated with dispatchers regarding route changes or delays due to inclement weather or traffic conditions.
- I was trained in a high dump ASL. my main truck is a low dump ASL. I am experienced in garbage pickup in all sizes of bins.
- I have experience in city routes and county routes. I have experience driving in tight alleys, retirement communities, residential areas, rural roads, dirt roads, school areas, mobile home parks, business districts, business parking lots, maneuvering cul-da-sacs, backing into alleys, backing down long dirt roads, drive in foothill communities and manually dumping city and park owned bins.
- I have experience re-routing un-routed garbage routes. Adding directions to routes and maintaining routes on a daily basis. Reported any mechanical issues or damages found during inspection and route immediately to supervisor.
- Provided assistance to other drivers as needed during their shifts. Stayed up-to-date on changes in route schedules or other related information.
- Communicated effectively with customers regarding service issues or complaints
CDL B Transit Bus Operator
Valley Regional Transit
Boise, ID
02.2024 - 06.2024
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Computed fares accurately using onboard ticket machines or cash payments.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Adhered to all traffic laws including speed limits, stop signs, signals..
- Communicated regularly with dispatch personnel via two-way radio systems.
- Managed time effectively by arriving at stops on schedule according to route times.
- Completed daily paperwork such as log books, maintenance reports, incident reports..
- Followed emergency procedures in case of accidents or other dangerous situations.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Maintained safe driving habits to protect property and general public on roadways.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
CDL B ASL ROUTE DRIVER
Waste Connections Inc. - Olympic Disposal
Sequim, WA
08.2022 - 01.2024
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions.
- Communicated with dispatchers regarding route changes or delays due to inclement weather or traffic conditions.
- I was trained in a high dump ASL. my main truck is a low dump ASL.
- I am experienced in garbage pickup in all sizes of bins.
- I have experience in city routes and county routes.
- I have experience driving in tight alleys, retirement communities, residential areas, rural roads, dirt roads, school areas, mobile home parks, business districts, business parking lots, maneuvering cul-da-sacs, backing into alleys, backing down long dirt roads, picking up cans on busy highway shoulders and manually dumping city and park owned bins.
- I have experience re-routing un-routed garbage routes. Adding directions to routes and maintaining routes on a daily basis.
- Reported any mechanical issues or damages found during inspection and route immediately to supervisor.
- Provided assistance to other drivers as needed during their shifts.
- Stayed up-to-date on changes in route schedules or other related information.
- Communicated effectively with customers regarding service issues or complaints.
CDL B Transit Route Operator
Clallam Transit
Port Angeles, WA
10.2021 - 08.2022
- Drive 35 and 40 foot bus mindful of other vehicles driving and parked along streets.
- Pull up to curbs to pick up passengers and pull back out into traffic safely.
- Drive multiple routes in a day in Port Angeles, between Port Angeles and Sequim, between Port Angeles and Forks, between Forks and Neah Bay and LaPush, and the Strait Shot from Port Angeles and Bainbridge ferry terminal.
- Also drive routes in and around Sequim.
- Perform and record pretrip inspections on bus as well as post trip inspections on bus, record passengers by category, collect fare, help disabled passengers, operate bus. ramp, secure wheel chairs, interact with all passengers, coworkers and supervisors in a professional and courteous manner.
Corrections Officer II
Clallam Bay Corrections Center
Clallam Bay, WA
03.2008 - 10.2021
- Ensure safety and security of offenders, staff and public.
- Supervise large groups of offenders.
- Create a positive, safe environment using tactical verbal skills, policy and procedures while working closely with others staff professionally.
- Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Maintained custody and control of inmates housed in maximum security unit.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Implemented defensive tactics and physical restraints to maintain safety and security of meduim, closed, max facility.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Guarded facility entrances to screen visitors.
- Observed and directed inmates during recreation, visits, telephone, and shower time.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Maintained daily logs of shift activity.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
Human Resource Consultant II
Clallam Bay Corrections Center
Clallam Bay, WA
01.2001 - 03.2008
- Worked in the Professional Development Center performing complex duties prioritizing work, monitoring and evaluating present and future training status and histories of all employees at CBCC.
- Scheduling all in-house training and outside training for all CBCC employees.
- Worked on the hiring committee scheduling and interviewing applicants.
- Trained and maintained certifications through the department and Penninsula College to instruct courses such as Behavior Management, First Aid, Quality Awareness and lead Instructor for the Professionalism series.
Education
Correctional Worker Core -
Penninsula College
06.2008
Behavior Management Instructor Series -
Penninsula College
01.2007
Emergency Medical Technician -
Penninsula College
06.2006
Vocational Technical Education Certification -
09.2004
Washington Department of Health/ Clallam Bay -
Skills
- Safety
- Emergency response
- Working relationships
- Professionalism
- Department representation
- Vehicle inspections
- Heavy hauling
- Customer relationships
- Route management
- Dependability and honesty
- Two-way radio operation
- Communication and interpersonal skills
- Traffic laws and regulations
- Excellent customer service
- Defensive driving
- Attention to detail
- Filing and data entry
- Multi-tasking with radio, phones, computer, and emergency systems
- Excellent phone etiquette
Timeline
CDL B Garbage Truck Driver
Republic Services
06.2024 - 06.2025
CDL B Transit Bus Operator
Valley Regional Transit
02.2024 - 06.2024
CDL B ASL ROUTE DRIVER
Waste Connections Inc. - Olympic Disposal
08.2022 - 01.2024
CDL B Transit Route Operator
Clallam Transit
10.2021 - 08.2022
Corrections Officer II
Clallam Bay Corrections Center
03.2008 - 10.2021
Human Resource Consultant II
Clallam Bay Corrections Center
01.2001 - 03.2008
Correctional Worker Core -
Penninsula College
Behavior Management Instructor Series -
Penninsula College
Emergency Medical Technician -
Penninsula College