Paula Sayavong
Fort Worth,TX
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
8
8
years of professional experience
Work History
Waitress
Dennys Restaurant
Lake Worth, Texas
10.2024 - Current
- Deliver food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintain cleanliness throughout the dining area during shift; wipe down tables after each seating period.
- Provide exceptional service to high volume of daily customers.
- Resolve customer complaints promptly and efficiently.
Warehouse Clerk/Returns Processing Representative
Dennis Uniform
Fort Worth, Texas
02.2023 - 10.2024
- Examined shipments to confirm consistency with records, and routed materials to the appropriate department.
- Prepared work orders, bills of lading, or shipping orders to route materials.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport, and store goods.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Package Sorter
Amazon
Fort Worth, Texas
11.2021 - 02.2023
- Scanned barcodes on products using RF scanner technology for accurate tracking of goods in transit.
- Assisted in loading and unloading shipments from delivery trucks.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Updated system with order specifics, customer details, preferences, and billing information.
Cell Phone Technician
LG Electronics
Fort Worth, Texas
08.2019 - 08.2021
- Resolved customer complaints about the performance of their cell phones in a timely manner.
- Replaced defective parts on customer cell phones, such as batteries or display screens.
- Troubleshot equipment issues and determined the best courses of action for repairs.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cashier
Sonic
Fort Worth, Texas
10.2017 - 08.2019
- Operated cash registers, credit card machines, and other related equipment accurately.
- Mastered the point-of-service computer system for automated order-taking.
- Performed opening and closing procedures, including counting cash drawers and preparing deposits.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
Education
High School Diploma -
Timber Creek High School
Keller, TX05-2018
Skills
- Customer service
- Cash handling
- Team collaboration
- Time management
- Conflict resolution
- Effective communication
- Quality control
- Electronic Payment Processing
Timeline
Waitress
Dennys Restaurant
10.2024 - Current
Warehouse Clerk/Returns Processing Representative
Dennis Uniform
02.2023 - 10.2024
Package Sorter
Amazon
11.2021 - 02.2023
Cell Phone Technician
LG Electronics
08.2019 - 08.2021
Cashier
Sonic
10.2017 - 08.2019
High School Diploma -
Timber Creek High School