Nickolas Forte
San Diego,CA
Summary
Motivated professional seeking a full-time position that offers professional challenges and allows for the utilization of exceptional interpersonal skills, excellent time management abilities, and problem-solving capabilities. Committed to delivering outstanding results, adept at managing tasks and collaborating with diverse teams. Proven track record of success in various roles, eager to contribute expertise and drive to an organization that values innovation and growth.
Overview
6
6
years of professional experience
Work History
Senior Business Intelligence Analyst
Procede Software
07.2018 - Current
- General database administration for enterprise level databases
- Create, alter, and fix SQL Stored Procedures/Views
- Manage ticket queue in a timely maner
- Basic QA testing in new versions of proprietary software
- Maintain in depth knowledge of all products and integrations
- Interdepartmental support and handling escalations
- Oversee full server migrations projects to Azure hosted environments
- Create custom reports and dashboards using SAP Crystal Reports, Power BI, and SSIS
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Work alongside Developers to implement bug fixes and new version features
- Lead team meetings on weekly priorities and to maintain a collaborative team environment
- Streamlined reporting processes for increased efficiency by automating data collection and analysis.
E-Commerce Product Owner
ASRV
09.2022 - Current
- Coordinate work across departments to make sure everything needed for the products release is ready
- Create product pages for front facing website
- Track shipments from factories to final warehouse and retail destinations and inform teams of any delays
- Follow communication between designers and manufacturers to assure product timelines are on track
- Manage entire inventory through Shopify
- Create reports that track product and website analytics and relay information to various managers
- Coordinate shipments between multiple retails stores, Headquarters, and Warehouses
- Merchandise seasonal collections and organize product layout on website
- Manage various Shopify integrations
- Manage access to Shopify API's and determine what access is needed by third parties
- Work alongside the front-end developer to make structural changes to the website
Education
Associate of Science -
San Diego Mesa College
San Diego, CA05.2013
Skills
- SQL
- Power BI
- SAP Crystal Reports
- Product Management
- Communicative
- Adaptable
- Attention to detail
- Adept problem solver
- Release planning
- Business Analysis
- Product Backlog Management
- Roadmap development
- Data Visualization and Presentations
- Excel Functions
Timeline
E-Commerce Product Owner
ASRV
09.2022 - Current
Senior Business Intelligence Analyst
Procede Software
07.2018 - Current
Associate of Science -
San Diego Mesa College
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