Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nickolas Gutierrez

Covina,CA

Summary

Motivated team member committed to contributing to business success and bringing outstanding performance working with others to meet common goals. Familiar with workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

9
9
years of professional experience

Work History

Rideshare

Uber Partner
05.2019 - Current
  • Provided a service by transporting clients to their destination in a safe and timely manner while displaying great customer service.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.

Team Member

Target
08.2021 - 11.2022
  • General Merchandise team member / cashier
  • Stocked and zoned departments as needed while providing excellent customer service.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Associate

Burlington
09.2019 - 01.2020
  • Receiving and stocking as well as cashier and would assist guests.
  • Increased customer satisfaction by resolving issues and providing exceptional service at all times.

Team Member

Target
04.2018 - 05.2019
  • Inbound/receiving team: assisted in unloading, sorting, stocking, and keeping inventory of merchandise
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.

Delivery Driver

Wayfair
06.2017 - 09.2017
  • Operation of a 24ft box truck to deliver furniture to customers and provide excellent customer service.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Administrative Assistant

Foundation Medical Group
06.2015 - 09.2015
  • Enhanced office efficiency by implementing organizational systems.
  • Supported executive staff with retrieving mail and filing both physical and digital data.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Associate of Arts - Communications

Irvine Valley College
Irvine, CA

High School Diploma -

West Covina High School
West Covina, CA
2015

Skills

  • Computer Literacy
  • Microsoft Proficient
  • Customer Service
  • Fluent in Spanish
  • Efficient Time Management
  • Workplace Safety

Additional Information

Vanna Muzzarelli: (626) 926-1072

(Office Manager)


Vannak Yem: (626) 644-1223

(Lead)


Timeline

Team Member

Target
08.2021 - 11.2022

Associate

Burlington
09.2019 - 01.2020

Rideshare

Uber Partner
05.2019 - Current

Team Member

Target
04.2018 - 05.2019

Delivery Driver

Wayfair
06.2017 - 09.2017

Administrative Assistant

Foundation Medical Group
06.2015 - 09.2015

Associate of Arts - Communications

Irvine Valley College

High School Diploma -

West Covina High School
Nickolas Gutierrez