Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nickolas Massie

Englewood,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Cinemark
11.2018 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Was appointed to HR (Human Resources) and took control of paper work filing, hiring procedures for incoming applications, training new hires to be at their very best and other smaller tasks.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

High School Diploma -

Graham Local Schools
7800 US-36, St Paris, OH 43072
05.2018

Skills

Money Handling

Customer Relations

Team Motivation

Product and Service Knowledge

Staff Training and Development

Staff Supervision

Staff Management

Employee Scheduling

Recruiting and interviewing

Additional Information

I wouldn't say a personal skill, but I'm a very active person when it comes to media as well as a collector in multiple media forms including movies and video games. Been a collector for a few years now and have accumulated a pretty hefty total of around 500+ games, including some rare consoles. Been in this area of media since I was a child.

Timeline

Assistant Manager

Cinemark
11.2018 - Current

High School Diploma -

Graham Local Schools

Similar Profiles

CREATE PROFILE
Nickolas Massie