Nickolas Park
Senior Application Engineer Public Safety
Cambridge,MA
Summary
Dynamic Senior Application Engineer with extensive security and telecommunications experience at Harvard University Police, adept at conducting comprehensive risk assessments and enhancing campus safety protocols. Proven ability to mentor junior staff and manage complex vendor relationships, ensuring compliance and operational excellence. Committed to continuous learning and effective communication in high-pressure environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Application Engineer-Public Safety Systems
Harvard University Police/ IT
Cambridge MA
02.2023 - Current
- Serve as a technical advisor and advocate to stakeholders prior to formal request of RFB for various physical security telecommunications devices.
- Translate technical concepts and information into terms parties could easily comprehend
- Request and review RFP's from physical security vendors.
- Brief all levels of staff, to include HUPD Senior Staff, University Senior Staff, various Security Directors and other law enforcement agencies.
- Present potential new telecommunication technologies to HUPD Senior Staff.
- Provide written security assessments and presentations to geographically diverse University stakeholders.
- Conduct administrative inquiries for security violations.
- Mange contractor visits and ensure appropriate CJIS clearances are obtained. Adhere to any contractor escort requirements.
- Coordinate and manage vendor relationships to meet service level agreements.
- Oversee in house intrusion detection system to include approximately 10,000 alarm points, 600 alarm panels and central station alarm receiving equipment.
- Conduct system testing and validation to ensure compliance with security protocols and performance standards. Work with HUPD dispatch daily to resolve technical issues.
- Oversee federally regulated material monitoring system.
- Evaluate new telecommunication technologies to integrate into existing intrusion detection systems, driving continuous improvement in service delivery.
- Manage project timelines and deliverables, ensuring alignment with departmental goals and objectives.
- Provide technical leadership to security staff and junior engineers, improving overall team efficiency and skill levels.
- Conduct security and risk assessments to identify vulnerabilities and enhance campus safety protocols.
- Implemented processes for regular audits of physical security measures, enhancing overall effectiveness of security strategies.
- Managed access control systems to prevent unauthorized entry into secure areas, maintaining a high level of protection for sensitive information.
- Remain calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Knowledge of fiscal buying cycles.
Physical Security And Telecommunication Specialist
Harvard University Police Department
Cambridge, MA
07.2014 - 02.2023
- Managed University intrusion system to include approximately 8,000 alarm points, 500 panels and receiving equipment. Work with HUPD dispatch to resolve issues daily.
- Manage University High Profile physical security portfolio.
- Conducted comprehensive security and risk assessments to identify vulnerabilities, improving campus security protocols.
- Member of the Mobile Command Team. When needed deploy Mobile Command Truck. Support HUPD Command Staff and various Federal Agencies as required. Act as the radio communicator and perform equipment repairs as required.
- Communicate with HUPD Senior Staff, University Senior Staff and various Security Directors.
- Perform electronic access control duties as needed.
Technical Specialist
Harvard University Campus Services
Cambridge, MA
12.2008 - 07.2014
- Support approximately 800 secure payment field devices.
- Adhere to PCI compliance.
- Utilize Blackboard monitoring software for devices.
- Oversee various vendors.
Product Manager/Senior Account Executive
Merchant Warehouse
Boston, MA
08.2005 - 12.2008
- Program secure payment credit card terminals.
- Provide technical support for secure payment credit card terminals.
- Sales of secure payment credit card terminals.
- Adhere to PCI compliance
Installer/ Technician
Industrial and Commercial Security Systems
Albuquerque, NM
11.2004 - 05.2005
- Pulled cable for fire and security systems.
- Installed field devices.
Education
Associate of Applied Science - Microcomputer Technology
Western Technical College
El Paso, TX05-2003
Skills
- Effective listening and communication
- Commitment to continuous learning
- Situational adaptability
- Performs well on a team or individually
- Commitment to mentoring
- Extensive security and telecommunications experience
Accomplishments
2019 Harvard Hero Award
Affiliations
Member of ASIS International
Certification
- Software House CCURE 9000 Installer
- Software House CCURE 9000 Administrator
- Milestone Technical Configuration Level 1
- APCO Dispatcher
- Sans/ Ted Team Alliance Training - 2018
- ASIS Asset Protection Courses 1, 2 & 3 Training - 2017
- Blue Line Security Assessment Courses Training - 2014
- Global Material Security Y12/ NISA Alarm Response Training - 2025
- Trustworthy and Reliability Certification - 2025
- Criminal Justice Information Systems Certified Current - 2026
Timeline
Senior Application Engineer-Public Safety Systems
Harvard University Police/ IT
02.2023 - Current
Physical Security And Telecommunication Specialist
Harvard University Police Department
07.2014 - 02.2023
Technical Specialist
Harvard University Campus Services
12.2008 - 07.2014
Product Manager/Senior Account Executive
Merchant Warehouse
08.2005 - 12.2008
Installer/ Technician
Industrial and Commercial Security Systems
11.2004 - 05.2005
Associate of Applied Science - Microcomputer Technology
Western Technical College