Nickolas Radcliff
Summerfield,FL
Summary
To broaden skills, gain experience with customer service and welfare; improve expertise and knowledge in fields of retail and consumer resources and services.
Efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques.
Basic and growing knowledge of medical field and interest to expand my knowledge and skills to continue serving public heath and services.
Overview
7
7
years of professional experience
Work History
Merchandiser
PepsiCo
Ocala, Florida
06.2024 - Current
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
General Merchandiser
Target
Lady Lake, Florida
11.2021 - 06.2024
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Merchandise organization for enhanced store appearance and easier customer navigation.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Delivery Driver
Papa John's Pizza
05.2019 - 11.2021
- Promoting safe driving skills and time management to ensure prompt and accurate deliveries
- Multitask in various areas and activities, such as, makeline, light custodial duties, and customer service
- Attentive and communicative to both customers and team to fortify smooth teamwork and best experience possible.
Delivery Driver
St. Louis Bread Co./Panera
03.2019 - 06.2019
- Delivering fresh and delicious foods in timely manner, while considering the customer’s needs and expectations
- Work alone or with teammates to complete daily assigned tasks when in cafe i.e
- Organizing, dishwashing, maintaining clean store front
- Independently works with customers to ensure top quality experience and handling and resolving issues such as misplaced orders or missing items.
Line Cook
Kimcheese
07.2018 - 10.2018
- Prepped delicious meal orders in a timely manner while considering food sensitivities and allergies
- Correlate and complete daily tasks such as cleaning, preparations of condiments/marinades and replenishing of ingredients to main kitchen
- Gained efficiency of keeping calm during high pressure situations and maintaining fast paced work when multitasking.
Store Associate
Arch City Vapors
03.2018 - 08.2018
- Complete online and company juice orders that are made in-house in a consistent and well paced manner; treat orders with a sense of urgency and importance
- Work with customers to fit them with correct equipment and needs to encourage to stop or reduce cigarette/nicotine dependency
- Associate's responsibility to be able to work alone independently without needing leadership; also work together as a team to ensure success of business.
Package Handler
UPS
10.2017 - 01.2018
- Unload packages of various weight from trailer into sorting facility in fast-paced, consistent manner
- Ensure care of package during transition of being unloaded to sorting
- Establish efficient communication skills and teamwork to ensure safety and finishing tasks.
Education
Bachelor of Science, Biology -
Gallaudet University
Washington D.C.Skills
- Fluent in English, American Sign Language (ASL)
- Hard worker, very reliable; consistency in quality work
- Strong interpersonal skill, able to work with diverse people
- Proficient in PC applications such as Word/Pages, and photography
- Able to work in various conditions for long periods of time
- Strong endurance for physical hard work and labor
- Basic food prep knowledge
- Retail Merchandising, attention to details and associate tasks
- Customer service, accommodating to customer's needs and potential to store value
- Critical Thinking, self initiative and quick learner
- Basic knowledge of medical field and experience with those with disabilities and medical needs
Contact
Belleview, FL 34420
Activities
- Guest Speaker at KAAN Conference - Summer 2017
- Traveled to Taiwan and Korea - Summer 2007 - Worked in orphanage in Korea
- Owner of N Photography - Summer 2011 to present - Self freelance photography
Timeline
Merchandiser
PepsiCo
06.2024 - Current
General Merchandiser
Target
11.2021 - 06.2024
Delivery Driver
Papa John's Pizza
05.2019 - 11.2021
Delivery Driver
St. Louis Bread Co./Panera
03.2019 - 06.2019
Line Cook
Kimcheese
07.2018 - 10.2018
Store Associate
Arch City Vapors
03.2018 - 08.2018
Package Handler
UPS
10.2017 - 01.2018
Bachelor of Science, Biology -
Gallaudet University