Nickolas Royz
tarzana
Summary
Professional with comprehensive background in appliance consultation and customer support. Track record of improving customer experiences and effectively addressing client concerns. Known for strong team collaboration and adaptability to evolving situations. Skilled in product knowledge and troubleshooting.
Overview
4
4
years of professional experience
Work History
Appliance Specialist
Universal Appliance and Kitchen Center
06.2021 - Current
- Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
- Made sure every customer was satisfied to the best of my ability.
- Followed up on outstanding or incomplete customer orders, sales or installs.
- Scheduled service for customer when ever needed, with either the dealer itself or the manufacturer.
- Engaged in safe work practices and proper operation of store equipment.
Education
High School Diploma -
Calabasas High School
Calabasas, CA06-2023
Skills
- Extensive Customer Service
- Bilingual
- Problem Solving
- Handy
- Service sales
- Documenting changes
- Decision-making
- Self motivation
- Professionalism
Languages
Russian
Professional Working
Timeline
Appliance Specialist
Universal Appliance and Kitchen Center
06.2021 - Current
High School Diploma -
Calabasas High School
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