Nickolause Casari
Massillon,OH
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Delivery Associate
The Home Depot
Massillon, Ohio
04.2021 - Current
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Greeted customers and directed to requested products.
Volunteer Firefighter
Columbus Fire Department
Columbus, United States
07.2021 - 01.2023
- Administered first aid and conducted emergent response management.
- Assessed and repaired fire extinguishers and various fire equipment for stations.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
Education
High School Diploma -
OHDELA
Akron, OH 08.2017 - 07.2021
Skills
Logistics knowledge
Order picking and processing
Freight expertise
Shipping and packaging
POS systems
First Aid/CPR
Strategic planning
Coaching and mentoring
Mathematical calculations
Computer Science
I love to build computers and to diagnose them and to help people out who don't quiet understand computers or their software.
Timeline
Volunteer Firefighter
Columbus Fire Department
07.2021 - 01.2023
Delivery Associate
The Home Depot
04.2021 - Current
High School Diploma -
OHDELA
08.2017 - 07.2021