Nickole Molina
Miami
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible Flight Attendant fluent in multiple languages and offering outstanding customer service skills. Thrives in team-centered environment.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Miami
10.2021 - 05.2026
- Delivered exceptional customer service to passengers during flights.
- Proficiently handled sales of food, beverages, and duty-free items, accurately managing transactions and inventory.
- Collaborated with flight crew to ensure smooth flight operations.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- De-escalated conflicts and resolved passenger complaints with professionalism and empathy.
Omni Supervisor
Kohl’s
Miami
09.2018 - 02.2021
- Supervised team to ensure efficient store operations and customer service.
- Trained new staff on policies, procedures, and customer engagement techniques.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted regular team meetings to communicate goals and updates effectively.
Education
John A Ferguson Senior High School
Miami, FLSkills
- Exceptional Customer service
- Emergency response
- Sales management
- Communication skills
- Public speaking
- Time management
- Fluent in Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
ASL
Limited
References
References available upon request.
Timeline
Flight Attendant
Spirit Airlines Inc.
10.2021 - 05.2026
Omni Supervisor
Kohl’s
09.2018 - 02.2021
John A Ferguson Senior High School