Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nickole Taylor

Lake Isabella

Summary

OEM Dealer Support Representative specializing in customer relationship management and problem-solving. Known for strong time management and multitasking abilities, ready to leverage expertise to enhance operational efficiency, and drive company success.

Overview

10
10
years of professional experience

Work History

OEM Dealer Support Representative

Bandit Industries
Remus
07.2022 - Current
  • Conducted dealer onboarding training to enhance operational efficiency.
  • Developed comprehensive dealer sales plans to maximize revenue potential.
  • Provided extensive support to dealers in parts, service, warranty, and training areas.
  • Participated in ESOP Committee to promote employee ownership initiatives.

Michigan Direct Parts Sales

Bandit Industries
Remus
06.2021 - 07.2022
  • Executed proactive parts sales strategies to boost revenue.
  • Developed and implemented parts marketing initiatives to enhance visibility.
  • Processed returns and credits efficiently, ensuring customer satisfaction.

Invoicing Specialist

Bandit Industries
Remus
07.2019 - 06.2021
  • Streamlined parts invoicing processes to enhance accuracy and efficiency.
  • Managed vendor purchasing to optimize costs and supplier relationships.
  • Processed orders promptly to ensure timely delivery and customer satisfaction.

Dispatcher

Morgan Composting
Sears
05.2016 - 06.2019
  • Executed invoicing for agricultural commodities to ensure accurate financial records.
  • Managed product inventory to optimize supply chain efficiency.
  • Coordinated logistics for dispatching agricultural loads, enhancing delivery timelines.

Education

High School Diploma -

Montabella High School
Edmore, MI
05-2005

Some College (No Degree) - Criminal Justice

Mid Michigan College
Mt. Pleasant, MI

Skills

  • Customer relationship management
  • Time management
  • Strong negotiation
  • Problem solving
  • Effective communication
  • Multitasking Abilities
  • Analytical skills
  • Account management

Accomplishments

Dale Carnegie - Customer Service Excellence course.

Timeline

OEM Dealer Support Representative

Bandit Industries
07.2022 - Current

Michigan Direct Parts Sales

Bandit Industries
06.2021 - 07.2022

Invoicing Specialist

Bandit Industries
07.2019 - 06.2021

Dispatcher

Morgan Composting
05.2016 - 06.2019

High School Diploma -

Montabella High School

Some College (No Degree) - Criminal Justice

Mid Michigan College
Nickole Taylor