Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Nickolus McDonald

Glendale,AZ

Summary

Accomplished bartender with extensive experience at Applebee's RMH, specializing in high-volume service. Demonstrated ability to provide exceptional customer service and manage multiple tasks efficiently, resulting in a loyal clientele and strict adherence to health regulations. Skilled in beverage preparation and team development, consistently creating positive guest experiences in dynamic settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Applebees Rmh
03.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Server/bartender

State 48 Brewery
07.2023 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Ihop
08.2021 - 07.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Cactus High School
Glendale Az

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Engaging personality
  • Outgoing personality
  • Customer service expertise
  • Complex Problem-solving
  • Menu memorization
  • Memory retention
  • Hospitality service expertise
  • Professional appearance
  • Alcohol awareness
  • Food service
  • Team training and development
  • New hire training
  • Beverage preparation
  • Drink preparation techniques
  • Inventory
  • Food running
  • Health codes compliance

Certification

Abc bartending schools

Timeline

Bartender

Applebees Rmh
03.2025 - Current

Server/bartender

State 48 Brewery
07.2023 - 03.2025

Server

Ihop
08.2021 - 07.2023

High School Diploma -

Cactus High School

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Nickolus McDonald