Executed full-cycle recruiting for contracted healthcare positions, including local and travel contracts.
Managed client relationships to enhance service delivery and satisfaction.
Identified growth opportunities to surpass client expectations and drive business success.
Secured an exclusive staffing contract with a 5-Star Alzheimer's Care Facility in Beavercreek, OH.
Conducted daily check-in calls and on-site visits to ensure exceptional service.
Provided outstanding customer support for active clients of Business Development Manager.
Developed strategies to consistently exceed client expectations in staffing solutions.
International Account Representative
TQL Global
Cincinnati, OH
11.2021 - 06.2022
Acted as world trade expert for TQL Sales Team and clients.
Facilitated numerous sales meetings to drive revenue in hyper-growth environment.
Navigated logistics industry challenges amid backlog of 100 vessels at Ports of LA and Long Beach.
I moved air cargo on my account.
Engaged with high-level executives from major corporations to strengthen partnerships.
Logistics Account Executive
Total Quality Logistics
Cincinnati, OH
01.2021 - 11.2021
I completed a rigorous 26-week training program while managing 18-credit hours during my last semester of college.
Pool Manager
Muirfield Association, Inc.
Dublin, OH
05.2020 - 09.2020
Be the face of the pool, delegate duties to lifeguards + other staff members.
Test water chemistry levels each hour, manage chemical pump systems.
Most important aspect of this job was ensuring Ohio State Board of Health requirements were met-especially with COVID capacity restrictions + mask requirements, sanitization standards, and water chemistry levels.
Lifeguard Instructor, Water Safety Instructor
American Red Cross • Cincinnati Recreation Commission
Cincinnati, OH
04.2018 - 01.2020
During the spring/winter off-seasons, teach American Red Cross Lifeguarding Courses for the Cincinnati Recreation Commission.
Sign-off on certifications for new students, and re-certify existing lifeguards.
During the active summer season, teach Swim Lessons for children & adults.
Pool Manager
Cincinnati Recreation Commission
Cincinnati, OH
04.2018 - 09.2019
Having the title of Pool Manager & Lifeguard Instructor meant my role as a leader was elevated.
As a subject-matter expert, I not only led American Red Cross Lifeguarding Classes during the Winter/Spring off-season, but I also led joint weekly drills for 3 combined lifeguarding staffs during the active summer season.
Duties include being the face of the pool, delegating duties to lifeguards & other staff members, managing filter + chemical systems, testing water chemistry levels each hour, & distributing vigilance-awareness-tests (VATs) on unsuspecting lifeguards.
Other spontaneous duties involve resolving conflicts between patrons & staff, escorting unruly patrons off the premises, contacting police for physical altercations, and filing rescue & incident reports.
At the conclusion of business, my job was to double check time sheets & perform accounting duties, take inventory, request supplies, and deposit money at the bank.