Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Nico Cruz

Wilkes-Barre ,Pennsylvania

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Sales Associate position. Ready to help team achieve company goals.

Friendly Retail Sales Associate with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.

Reliable, top-notch sales associate with

outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Work History

Store Associate

Turkey Hill
616 Hazle Street Wilkes-Barre
01 2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Participated in training sessions to stay updated on product information and company policies.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Fast Food Worker

Dunkin' Donuts
1020 Wilkes-Barre Twnshp Blvd, Blackman Street
03 2022 - 01 2024
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Processed orders on POS system and accepted cash and charge payments.
  • Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Education

Highschool Degree -

Wilkes Barre Area Highschool
06.2024

Skills

  • Organization
  • Cash register operation
  • Teamwork and Collaboration
  • Training and Development
  • Self-Motivated
  • Organization and Time Management
  • Problem-Solving
  • Dependable and Responsible
  • Good Telephone Etiquette
  • Decision-Making
  • Teambuilding
  • Retail transactions processing
  • POS systems

Affiliations

  • National Association for the Advancement of Colored People

Timeline

Store Associate

Turkey Hill
01 2024 - Current

Fast Food Worker

Dunkin' Donuts
03 2022 - 01 2024

Highschool Degree -

Wilkes Barre Area Highschool

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Nico Cruz