Nico Easley
Maple Grove,MN
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
City Seasonal Aide
City Of Golden Valley
Golden Valley, MN
04.2022 - Current
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Executed tasks within time and budget constraints.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Assistant Manager
Tommy's Express Car Wash
New Hope, MN, New Hope
01.2021 - 02.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
Produce
Cub Foods
Fridley, MN
07.2018 - 11.2021
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Adventure Club Staff
Robbinsdale School District 281
New Hope, MN
09.2017 - 05.2018
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Delivered information and details of interest about facility to visitors.
Education
Associate of Science - Sports Management, Sports Medicine
North Hennepin Community College
Minneapolis, MN06.2023
High School Diploma -
Robbinsdale Cooper Senior High School
New Hope, MN06.2021
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Self-Motivated
- Active Listening
- Good listening skills
- Excellent work ethic
- Decision Making
- Responsible
- Customer Service
Timeline
City Seasonal Aide
City Of Golden Valley
04.2022 - Current
Assistant Manager
Tommy's Express Car Wash
01.2021 - 02.2022
Produce
Cub Foods
07.2018 - 11.2021
Adventure Club Staff
Robbinsdale School District 281
09.2017 - 05.2018
Associate of Science - Sports Management, Sports Medicine
North Hennepin Community College
High School Diploma -
Robbinsdale Cooper Senior High School
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