Nico Stern
Saint Paul,MN
Summary
Adaptable professional with a focus on multicultural competence and attention to detail. Experienced in fostering interpersonal relationships, crisis management, and facilitating community activities, ready to leverage these strengths to support diverse client needs and promote a positive living environment. Proven ability to resolve conflicts and provide thorough support, driving community engagement and enhancing client satisfaction.
Overview
2
2
years of professional experience
Work History
Project Support Specialist
Atticus Adminstration
Mendota Heights, MN
11.2024 - Current
- Provided thorough support, problem resolution and navigational assistance for clients via email and phone conversation.
- Reported regularly to managers on project progress, and current correspondence load.
- Assisted Project Coordinators with various tasks such as detailed searches for Class Members and notice mailing.
Resident Advisor
University Of St. Thomas
Saint Paul, MN
08.2024 - Current
- Facilitated community building activities to enhance student engagement and foster a supportive living environment.
- Mediated conflicts among residents, promoting effective communication and resolution strategies.
- Coordinated educational programs addressing diversity, wellness, and academic success for residents.
- Implemented safety protocols and conducted regular inspections to ensure compliance with university policies.
- Provided guidance and mentorship to first-year students navigating university life challenges.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Trained in mediation techniques to resolve interpersonal conflicts between roommates or neighbors professionally.
Education
Bachelor of Arts - Social Work
University of St. Thomas
Saint Paul05-2027
Skills
- Software knowledge
- Reliability
- Relationship building
- Continuous improvement
- Progress documentation
- Meeting facilitation
- Peer mediation
- Crisis management
- Interpersonal relationships
- Client relationship management
- Multicultural competence
- Attention to detail
Timeline
Project Support Specialist
Atticus Adminstration
11.2024 - Current
Resident Advisor
University Of St. Thomas
08.2024 - Current
Bachelor of Arts - Social Work
University of St. Thomas