Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Nicol Colorado

Richmond,VA

Summary

Seasoned Sales Representative with exceptional success in business-to-consumer sales within multiple industries. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

8
8
years of professional experience

Work History

sales rep

Tenni String Theory
08.2020 - Current
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Waiter

Silver Diner
01.2016 - 08.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Informed customers about daily and seasonal specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Associates - business and marketing

Associate of Science - Sales And Marketing Education

Virginia Commonwealth University
Richmond
05.2027

High School Diploma -

West Springfield High School
West Springfield
06.2020

Skills

  • Restock Shelves
  • Strategic Planning
  • Customer Relations
  • Inside and Outside Sales
  • Reading Comprehension
  • Problem-Solving Strengths
  • Technological Knowledge
  • Feedback Collection
  • Campaign Support
  • Product Promotion
  • Advertising Techniques

Additional Information

  • AWARDS , Spanish honnor society All A and B honor roll National honor society LANGUAGES English and Spanish

Languages

Spanish
Native or Bilingual

Timeline

sales rep

Tenni String Theory
08.2020 - Current

Waiter

Silver Diner
01.2016 - 08.2020

Associates - business and marketing

Associate of Science - Sales And Marketing Education

Virginia Commonwealth University

High School Diploma -

West Springfield High School

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Nicol Colorado