Nicol De La Riva
Dallas,TX
Summary
Dedicated quality assurance professional skilled in documentation analysis and quality checks. Experienced in collaborating with team members to enhance product quality and safety, leveraging strong problem-solving abilities to drive compliance and improve outcomes.
Overview
3
3
years of professional experience
Work History
Quality Assurance Clerk
Productiv
Grapevine, Texas
02.2025 - Current
- Documented inspection results and reported any discrepancies to management.
- Conducted quality checks on incoming materials to ensure compliance with standards.
- Collaborated with team members to identify potential quality issues early.
- Utilized appropriate software packages such as Excel, Word, Sharepoint for analysis purposes.
- Monitored production processes for adherence to safety and quality guidelines.
Professional Pet Bather
PetSmart
Dallas, TX
07.2023 - 02.2025
- Assisted pet owners with service options and product recommendations.
- Greeted customers upon arrival in a friendly manner and answered questions regarding services offered.
- Implemented the cleanliness of the bathing area and grooming tools.
- Observed pet behavior during baths to ensure comfort and safety.
Problem Solver
Amazon Fulfillment center
Grapevine, Texas
08.2022 - 01.2023
- Utilized warehouse management systems to track shipments and deliveries accurately.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Updated data with new and modified customer data
- Created detailed reports regarding issues with products going into outbound
Education
High School Diploma -
Lake Highlands High School
Dallas, TX06-2021
Skills
- Documentation analysis
- Quality control
- Data reporting
- Excel analytics
- Production monitoring
- Customer relationship management
- Critical thinking
- Program development
- Bilingual (Spanish)
Timeline
Quality Assurance Clerk
Productiv
02.2025 - Current
Professional Pet Bather
PetSmart
07.2023 - 02.2025
Problem Solver
Amazon Fulfillment center
08.2022 - 01.2023
High School Diploma -
Lake Highlands High School