Nicola Fabbri

• Responsible for building monthly, quarterly selling rates in Import, including Ocean Freight, BAF, ETS and related charges.
• Responsible for handling large customers' yearly or monthly tenders and RFQ, working along with management and overseas offices.
• Responsible for maintaining Medamerica Rates and Contracts, on behalf of upper management.
• Actively involved, as Account Manager, for 20+ strategic customers from Sales and Operation perspective.
• Directly Responsible for assisting EHO in quoting Deliveries and local charges for DDP and DAP shipments.
• Responsible for maintaining QRS in local charges.
• Responsible for distributing new Opportunity in Sales Force, in between Teams.
• Supervising a team of 14 FTE, with 3 smaller teams, 2 managers and 6 direct reporting.
• Supervising the Quote to Billing Project, with 1 FTE fully dedicated.
• Responsible for FMC Compliance working along with Marketing and Communication and DHL Legal.
• Managing Team Absences and PTOs.
• Responsible for the good harmony and energy of the Team.

• Supervising a team of 39 FTE, organized in smaller teams and having 5 Team Leaders directly reporting.

• Handling the Special Projects assigned by Upper Management.

• Performing an analysis from a financial point of view and Running Reports for MBR.

• Supporting HR in selecting and Interviewing Candidates.

• Managing Team Absences and PTOs.

• Responsible for the good harmony and energy of the Team.

• Handling a Portfolio of about 120 active customers, from A to Z in Customer Service
• Supervising a team of 16 people, organized in smaller teams: Export CS (3 FTE), Import LCL (1 FTE), Import VIP Desk (3 FTE), Import CS (6 FTE), Intermodal (2 FTE) and Ops Billing (1 FTE)
• Responsible for the initial training of new CS Operators
• Handling the Special Projects assigned by Upper Management
• Performing an analysis from a financial point of view of the CS and Ops Files
• Selecting and Interviewing Candidates
• Managing Team Absences and PTOs
• Responsible for the good harmony and energy of the Team

• Handled a Portfolio of about 60-100 active customers, from A to Z in Customer Service
• Specialized on handling Italian root customers
• Performing an analysis from a financial point of view of the CS and Ops Files
• Handling the Special Projects assigned by Upper Management

• Handled a Portfolio of about 30-50 active customers, from A to Z in Customer Service
• Specialized on handling Italian root customers
• Responsible for billing for customers
• Assisting other colleagues on daily issues

• Processing orders in the system
• First contact with Wine and Spirit Producers through all Italy
• Registration of the Warehouse Entry for inventory
• Loading Planning of Containers for major Canadian Boards (SAQ, LCBO, BC, Alberta)

• Sales and Marketing management, reporting to the Marketing and Sales Manager
• Month sales analysis, sell-in and sell-out analysis with Distributors and advertising development
• Responsible for the in house clothing store for Piaggio Brands

• Export operations for metal and plastic waste from Italy to Asia
• Billing to customers and suppliers