Nicola Huntley
West Lebanon,NH
Summary
Organized and dependable candidate skilled in effectively managing multiple priorities while maintaining a positive attitude. Proactively takes on additional responsibilities to ensure team goals are met. Possesses strong analytical, communication, and teamwork skills with a proven ability to quickly adapt to new environments. Highly motivated to contribute to team success and continuously develop professional skills. Approaches challenges with a dynamic mindset and excels in problem-solving, demonstrating a proactive approach to new tasks. Recognized for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals while maintaining a commitment to continuous learning and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
North American Logistics & Customs Specialist
Tecnica Group USA
07.2023 - Current
- As a Logistics Coordinator and Certified Customs Specialist, I expertly manage the transportation and storage of goods, ensuring timely delivery and efficient routing while maintaining accurate inventory records
- I communicate effectively with suppliers and customers, addressing any issues related to shipments or orders
- My expertise in customs regulations enables me to navigate complex rules, prepare and file necessary documentation, calculate duties and taxes, and ensure compliance with all legal requirements
- I provide guidance on best practices for customs procedures, contributing to the smooth flow of goods in the global supply chain
People & Culture Specialist
Tecnica Group USA
06.2022 - 04.2024
- The People & Culture Specialist plays a key role in supporting the development and wellbeing of all employees
- Responsible for a variety of projects and tasks within the department
- Areas of support include payroll administration; employee relations; supporting employee coaching and development; talent acquisition and onboarding; benefits administration; audit support; exit interviews and employee termination processes; and ownership of People & Culture policies
Customer Service Supervisor
Atlas Pulp Molded Products/Unified Global Packaging Group
11.2021 - 05.2022
- Supervise the daily operations of the customer service Team
- Disburse tasks to team
- Create and maintain customer service relationships
- Participate in team building, meetings, trainings, and events
- Placing purchase orders
- Work directly with Shipping, production, engineering, estimating, Quality and Accounting departments
- Provide quotes, lead time & have full product knowledge
- Replenishment analysis, production forecast & planning
- Vendor relationship, intercompany processing and conduct process training
- Create design control planning concepts alone with other administrative tasks
Customer Service / Material Planner
Atlas Pulp Molded Products/Unified Global Packaging Group
09.2019 - 11.2021
- Enter and process sales orders
- Purchasing of materials
- Creates a positive and encouraging atmosphere for customers to enjoy
- Data entry MASS500 system
- Maintain phone lines, chat request and emails contacts
- Complete all requests adhere to the customer's needs
- Sales Support
- Logistics documents retrieval
- Shipping scheduling
- Create and maintain production workorders
Customer Relationships Specialist
Laddawn
11.2018 - 08.2019
- Create and maintain customer relationships
- Manage over150 active customer accounts though company CRM
- Participate in team buildings, meetings, training, and events
- Perform campaign call about upcoming products or website tools
- Responsible for maintaining a senior account
- Educate customers about Laddawn.com
- Communications skills used daily to provide accurate information to customers, colleagues, and managers
- Place purchase orders
- Work directly with shipping and production departments
Accounting Specialist
Laddawn
06.2016 - 11.2018
- Research and reconcile exceptions
- Maintain unpaid freight invoices file
- Process freight invoices, batches and enter exceptions
- File, follow up and reconcile freight claims
- Maintain freight claims tracking spreadsheets
- Mitigate and negotiate claims with all vendors
- Work closely with Laddawn's Corporate Transportation Manager
- Assist in month-end closing with any needed freight accruals for UPS or FedEx
- Research and process Return authorization credits
- Cross train and learn AR functions to serve as back up
- Ability to process consistently and accurately over $1.2M in freight invoices per year
Pre-School Teacher and Direct Childcare worker
Career Note
01.2010 - 01.2018
Education
Certified Customs Certification - Logistics
NCBFAA Educational Institute
Remote04.2024
High School Diploma -
Enrico Fermi High School
Enfield, CT06.2011
Skills
- Human Resources Management Systems
- Developmental disabilities experience
- Payroll Administration
- Process Improvement
- Conflict management
- Talent Acquisition
- Benefits Administration
- Workers' Compensation
- Event Planning
- International logistics
- Customs brokerage
Certification
- Diverse, Equitable, and Inclusive Organization- Leadership Session November2022 to Present
- Certified Customs Specialist Certification April2024 to February2026
- Mental Health First Aid Certification December2022 to December2025
- CPR Certification
- First Aid Certification
Timeline
North American Logistics & Customs Specialist
Tecnica Group USA
07.2023 - Current
People & Culture Specialist
Tecnica Group USA
06.2022 - 04.2024
Customer Service Supervisor
Atlas Pulp Molded Products/Unified Global Packaging Group
11.2021 - 05.2022
Customer Service / Material Planner
Atlas Pulp Molded Products/Unified Global Packaging Group
09.2019 - 11.2021
Customer Relationships Specialist
Laddawn
11.2018 - 08.2019
Accounting Specialist
Laddawn
06.2016 - 11.2018
Pre-School Teacher and Direct Childcare worker
Career Note
01.2010 - 01.2018
Certified Customs Certification - Logistics
NCBFAA Educational Institute
High School Diploma -
Enrico Fermi High School
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