Nicola Jacobs
Newbury Park
Summary
Dynamic and dedicated professional with experience as a Personal Assistant at Earth Oak Engineering, excelling in document management and project coordination. Proven ability to enhance client satisfaction through exceptional customer service and effective conflict resolution. Skilled in time management and fostering team collaboration in a Professional or youthful environment to achieve organizational goals.
Overview
1
1
year of professional experience
Work History
Personal Assistant
Earth Oak Engineering
Thousand Oaks
07.2024 - Current
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Completed basic administrative work
- Organized both physical and digital files and updated reports to coordinate project materials.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Accompanied clients to appointments and arranged transportation.
Camp Counselor
Conejo Valley
Thousand Oaks
03.2024 - 03.2025
- Promoted fun, safe and inclusive environment by monitoring activity of the 6th campers to identify and address behavioral issues.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Introduced new arrivals to other participants, explained facility rules and encouraged participation.
Hostess
Sunrose California Eatery
Thousand Oaks
03.2024 - 01.2025
- Ensured prompt food service and supported servers by refilling drinks, clearing tables, and upselling menu items to enhance guest experience.
- Greeted and seated guests, managed reservations, and directed patrons to lounges or waiting areas.
- Maintained cleanliness and supplies in restrooms through regular checks and light cleaning duties.
- Collaborated with food runners, bussers, and serving staff to keep the dining area clean and organized.
- Handled customer service issues, spoke with patrons to ensure satisfaction, and communicated specials and staff introductions.
Education
High School Diploma -
Westlake High School
Thousand Oaks, CA06-2025
Skills
- Document management
- Customer service
- Project coordination
- Team leadership
- Data entry
- Time management
- Conflict resolution
- Safety protocols
- Child management
- Creative thinking
- Professional and mature
- Team building
Affiliations
- Varsity Track and Field
- Volunteering for Conservation - Rhino 911
- Creative skills
Languages
English
Native/ Bilingual
Afrikaans
Native/ Bilingual
References
References available upon request.
Timeline
Personal Assistant
Earth Oak Engineering
07.2024 - Current
Camp Counselor
Conejo Valley
03.2024 - 03.2025
Hostess
Sunrose California Eatery
03.2024 - 01.2025
High School Diploma -
Westlake High School
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