Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicola Vivanco

Green Cove Springs,FL

Summary

Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.

Overview

11
11
years of professional experience

Work History

Sales Representative

Pinnacle Auto Glass
09.2024 - Current
  • Cultivated strong client relationships to drive customer loyalty and repeat business.
  • Analyzed market trends to identify new sales opportunities and adjust strategies accordingly.
  • Trained and mentored junior sales staff on effective selling techniques and customer engagement practices.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.

Printfessional

Bee-Jay Printing
10.2018 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Dispatcher

Speedy Services
08.2014 - 09.2018
  • Coordinated daily dispatch operations to ensure timely delivery of services.
  • Managed communication between drivers and clients to enhance service efficiency.
  • Monitored vehicle locations using GPS systems for optimal route planning.
  • Developed strategies to reduce response times and improve customer satisfaction.
  • Implemented process improvements that increased overall workflow efficiency.

Education

GED -

Miami Lakes Educational Center
Miami, FL
03-2015

Skills

  • Customer service
  • Customer relations
  • Sales expertise
  • Relationship building
  • Process improvement
  • Customer needs assessment
  • Sales closing
  • Complex Problem-solving
  • Prospecting clients

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Representative

Pinnacle Auto Glass
09.2024 - Current

Printfessional

Bee-Jay Printing
10.2018 - 09.2024

Dispatcher

Speedy Services
08.2014 - 09.2018

GED -

Miami Lakes Educational Center

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