Overview
Work History
Education
Skills
Awards
Timeline
Generic

Nicolas Aglubat

San Diego,CA

Overview

3
3
years of professional experience

Work History

Retail Sales Manager

Vons
06.2023 - Current
  • Managed day-to-day staffing and handled scheduling for 15 employees in liquor, dairy, frozen, general merchandise, and night crew.
  • Wrote and confirmed daily orders, special orders for customers, and pre-orders for future events.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Meeting and exceeding sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Reviewed bills to make sure correct product is received.
  • Communicated with vendors to bring in correct product for respective displays and promote sales.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Worked with scan coordinator to make sure all products are priced and tagged.
  • Received truck deliveries and scanned vendor product in to be billed.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Conducted bi-annual inventory audits on product to calculate shrink and product quantity accuracy

Front End Supervisor

Vons
02.2022 - 06.2023
  • Provided customer service with Vons app, product in store, and any issues with pricing or quality of product
  • Kept all courtesy clerks and checkers on task and going to breaks and lunches on time
  • Opened and closed registers to facilitate customers in checkout lines
  • Performed register audits twice daily to ensure cash flow is not short or over
  • Handled money from registers and depositing excess cash throughout day
  • Closed all registers at end of shift, removing all money and depositing it into safe
  • Performed store walks and securing store at closing
  • Sent in work orders and securing safety/quality of product when refrigeration goes down.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in twelve checkout stations to verify adequate cash supply

Starbucks Barista

Vons
05.2021 - 02.2022
  • Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
  • Provided customer service by greeting and taking orders from customers as soon as they walk in.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Ordered product necessary for operation of kiosk.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Used POS system to accurately enter orders and process payments.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Education

No Degree - Biology

San Diego Mesa Community College
San Diego, United States
02.2018

High School Diploma -

Father Duenas Memorial School
Chalan Pago, Guam
05.2014

Skills

  • Type 60 wpm
  • Powered Industrial Truck (PIT) Trained
  • Person In Charge (PIC) Trained
  • Point Of Sale (POS) Trained
  • Product Merchandising
  • Customer Service
  • Management

Awards

4x Employee of the Month

Timeline

Retail Sales Manager

Vons
06.2023 - Current

Front End Supervisor

Vons
02.2022 - 06.2023

Starbucks Barista

Vons
05.2021 - 02.2022

No Degree - Biology

San Diego Mesa Community College

High School Diploma -

Father Duenas Memorial School
Nicolas Aglubat