Nicolas Alward
Lenoir,NC
Summary
Hardworking employee enthusiastic about learning Cybersecurity and Technical Support inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Overmountain Studios/nickgreene.com
05.2022 - 10.2023
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Edited and sourced images and videos using Adobe Photoshop.
- Provided detailed feedback on website design elements, contributing to improved visual appeal and usability.
- Optimized load times for web pages by evaluating and refining code structure.
Sales Advisor
Concentrix
08.2023 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales by offering advice on purchases and promoting additional products.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and implemented sales strategies to increase profits.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Informed customers of promotions to increase sales productivity and volume.
- Was awarded multiple times for best attendance and highest sales count
Shift Leader
Bos Family Entertainment
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Actively participated in community events on behalf of the company, strengthening brand awareness within the local area.
Education
High School Diploma -
Home Schooled
NC/PASkills
- Upselling and Cross Selling
- Sales experience
- Systems and software expertise
- Sales background
- Customer Service
- Technical Troubleshooting
- User Testing
- Graphic Design
- Light Coding
- Critical Thinking
- Strong Problem Solver
- Office Management
Timeline
Sales Advisor
Concentrix
08.2023 - Current
Shift Leader
Bos Family Entertainment
09.2022 - Current
Administrative Assistant
Overmountain Studios/nickgreene.com
05.2022 - 10.2023
High School Diploma -
Home Schooled
Similar Profiles
Mallory MarshallMallory Marshall
Chief Operating Officer at Overmountain StudiosChief Operating Officer at Overmountain Studios
Victoria Johnson, PA-CVictoria Johnson, PA-C
Physician Assistant, Psych CAQ at Overmountain RecoveryPhysician Assistant, Psych CAQ at Overmountain Recovery
Rebekah PellotRebekah Pellot
Parking Production at CBS Studios , NBC Studios and Warner Brothers StudiosParking Production at CBS Studios , NBC Studios and Warner Brothers Studios
Charmion FrizsellCharmion Frizsell
Social Worker at DSS/CISCCSocial Worker at DSS/CISCC
Symone MarquandSymone Marquand
Color Guard Instructor at Caldwell County SchoolColor Guard Instructor at Caldwell County School