Nicolas Brown
Detroit,MI
Summary
Dynamic Learning Ambassador and Security Officer with demonstrated success at Amazon and G4S Secure Solutions USA. Expertise in adaptive learning and hazard identification, resulting in improved educational technology integration and enhanced safety measures. Recognized for elevating peer mentoring initiatives that significantly boosted learner engagement and strengthened security protocols. Proficient in training facilitation and equipment inspection, combining technical skills with strong interpersonal communication.
Overview
5
5
years of professional experience
Work History
Learning Ambassador
Amazon
Detroit, MI
08.2022 - Current
- Communicated regularly with instructors regarding any changes or updates required in course content.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
- Researched and tested products and practiced demonstrations before conducting live presentations.
- Assessed learners' needs through surveys, interviews, focus groups.
- Participated in training sessions related to eLearning tools and techniques.
Security Officer
G4S Secure Solutions USA
Farmington, MI
08.2019 - 06.2022
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Provided escorts for visitors as needed throughout the facility.
- Monitored security cameras to identify and respond to suspicious activity.
Education
High School Diploma -
Oak Park High School
Oak Park, MI06-2007
Skills
- Adaptive learning
- Educational technology
- Collaborative learning
- Online learning platforms
- Training facilitation
- Hazard identification
- Electrical troubleshooting
- Basic electrical knowledge
- Equipment inspection
Timeline
Learning Ambassador
Amazon
08.2022 - Current
Security Officer
G4S Secure Solutions USA
08.2019 - 06.2022
High School Diploma -
Oak Park High School
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