Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicolas Castano

Harmony

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Keller Williams Advantage 3 Realty
03.2025 - Current
  • Facilitated property showings, effectively communicating features and benefits to prospective buyers.
  • Developed comprehensive market analyses to advise clients on pricing strategies and investment opportunities.
  • Negotiated contracts and agreements, ensuring favorable terms for clients while maintaining compliance with regulations.
  • Cultivated strong relationships with clients, resulting in repeat business and referrals through exceptional service.

Supervisor

The Great Greek
08.2023 - Current
  • Supervised daily operations to ensure high-quality service and customer satisfaction.
  • Trained and mentored staff on operational procedures and best practices.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Associate

The UPS Store
01.2023 - 01.2024
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
  • Resolved customer inquiries and complaints promptly, fostering customer loyalty and satisfaction.

Education

Highschool Graduate -

Harmony High School
Harmony FL
05-2024

Associate of Arts - General Studies

Valencia College
Lake Nona FL
05-2026

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Administrative support
  • Tech-Savvy
  • Fluent in Spanish

Certification

-Full Microsoft 365 Applications Certification

-Full Adobe Applications Certification

-Florida Real Estate License

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Real Estate Agent

Keller Williams Advantage 3 Realty
03.2025 - Current

Supervisor

The Great Greek
08.2023 - Current

Associate

The UPS Store
01.2023 - 01.2024

Highschool Graduate -

Harmony High School

Associate of Arts - General Studies

Valencia College

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