Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nicolas Castellon

Miami,FL

Summary

To secure an entry-level position in IT or cybersecurity where I can effectively leverage my skills and knowledge to contribute to organizational success while further developing my professional expertise.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate/Cashier

GNC
Miami, FL
05.2024 - Current
  • Provided exceptional customer service to ensure a positive shopping experience
  • Operated and maintained various technology systems crucial to store operations
  • Assisted in restoring and troubleshooting back-office applications
  • Collaborated with support specialists to address technical issues
  • Ensured smooth operation of storefront technology

Server/ Food Runner

El Toro Loco
Miami, FL
10.2023 - 04.2024
  • Provided exceptional customer service by taking orders, serving food and beverages, and addressing customer needs
  • Collaborated with kitchen staff to ensure efficient service
  • Maintained cleanliness in the dining area
  • Actively participated in training sessions to improve knowledge and skills related to customer service and food service operations
  • Communicated effectively with team members to ensure smooth service delivery and customer satisfaction

Education

Bachelor of Science - Cybersecurity

University of Miami
Miami, FL
08.2023

High School Diploma -

Green Springs High School
Miami, FL
06.2020

Skills

  • Customer service
  • Bilingual
  • Communication skills
  • Computer literacy

Certification

  • CompTIA A+
  • University of Miami Digital Boot Camp in Cybersecurity

Timeline

Sales Associate/Cashier

GNC
05.2024 - Current

Server/ Food Runner

El Toro Loco
10.2023 - 04.2024

Bachelor of Science - Cybersecurity

University of Miami

High School Diploma -

Green Springs High School

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Nicolas Castellon