Nicolas Decade
Miami,FL
Summary
Dynamic professional with a proven track record at McDonald's, excelling in employee training and customer service. Skilled in coaching and mentoring, I enhanced team performance through effective feedback and cross-training initiatives. Proficient in cash handling, I fostered a culture of continuous improvement and relationship management, driving productivity and service excellence.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Crew Trainer
Mcdonald’s
07.2022 - 12.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Intern
Season’s Gardens
06.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High School Dimp - Health Sciences
Coral Reef Senior High School
Miami, FL06.2025
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Decision-making
- Coaching and mentoring
- Team leadership and supervision
- Delegating work
- Role modeling
- Mentorship
- Work Planning and Prioritization
- Continuous improvement
- Relationship management
Accomplishments
- National Society of High School Scholars invitee
- Superintendent Diploma of Distinction
- AP and Honors Student
Certification
- NAFTrack Certification
- CPR Certification
Additional Information
Demonstrates a strong work ethic, a passion for fostering engagement, and exceptional punctuality. While capable of independent work, I also thrive in collaborative team environments.
Languages
English
Native or Bilingual
Spanish
Professional Working
French
Limited Working
Timeline
Intern
Season’s Gardens
06.2024 - 08.2024
Crew Trainer
Mcdonald’s
07.2022 - 12.2024
High School Dimp - Health Sciences
Coral Reef Senior High School
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