Nicolas DeSouza
CHELSEA,MA
Summary
Finance student skilled in customer service, data analysis, and banking operations. Expertise in Microsoft Office and financial processes, known for teamwork, and communication skills. Detail-oriented, with a proactive approach to issue resolution.
Overview
5
5
years of professional experience
Work History
Student Financial Services Intern
Gordon College
Wenham, Massachusetts
11.2025 - Current
- Managed student accounts, ensuring accurate record-keeping and timely updates.
- Provided customer service support by responding to inquiries via phone, email, or in-person visits.
Member Service Representative
Naveo Credit Union
Cambridge, USA
02.2024 - Current
- Delivered comprehensive member services including complex transactions and currency processing.
Data & Outreach Intern
FarmLink Project
06.2024 - 08.2024
- Conducted research to expand food bank partnerships and community engagement.
Electrician Apprentice
Dinucci Electric
Medford, USA
05.2022 - 10.2023
- Installed and maintained electrical systems, ensuring compliance with safety standards
Truck Dispatcher
JR Freight Express
Manassas, USA
02.2021 - 12.2021
- Scheduled routes and coordinated drivers for timely freight delivery.
Education
Bachelor of Arts - Finance, Business
Gordon College
Wenham, MA12-2026
High School Diploma - Cambridge, MA
Community Charter School of Cambridge
Cambridge, MA06.2024
Completed Coursework - Lynn, MA
North Shore Community College
Lynn, MA01.2024
Skills
- Microsoft Office Suite
- Teller operations
- Data analysis
- Loan processing
- Problem solving
Community Service
Youth Leader, Bethesda Church, Chelsea, MA, Mentored and supported youth in weekly sessions, Led worship and organized youth services, Volunteered at food banks and community events
Languages
English
Full Professional
Portuguese
Full Professional
Spanish
Limited
Timeline
Student Financial Services Intern
Gordon College
11.2025 - Current
Data & Outreach Intern
FarmLink Project
06.2024 - 08.2024
Member Service Representative
Naveo Credit Union
02.2024 - Current
Electrician Apprentice
Dinucci Electric
05.2022 - 10.2023
Truck Dispatcher
JR Freight Express
02.2021 - 12.2021
Bachelor of Arts - Finance, Business
Gordon College
High School Diploma - Cambridge, MA
Community Charter School of Cambridge
Completed Coursework - Lynn, MA
North Shore Community College