NICOLAS DIGIACOMO
Pembroke Pines,FL
Summary
Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes. Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. With hands-on experience, eager to learn new skills and advance knowledge. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with a number of years with experience working in busy environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx
02.2023 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
Sales Associate
Petland
04.2022 - 10.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Bike Technician
DICK'S Sporting Goods
02.2021 - 08.2021
- Worked on specialized technical projects, such as building multiple different styles of bikes, ranging from mountain, comfort, hybrid, and e-bikes
- Collaborated closely with customers by answering any questions or concerns they would have on the specific bike they were interested in
- Assisted with the other bike technicians in repairing customer bikes
- I would later on call each customer notifying them of the condition of their bike and when to pick it up
- Handled questions and sales of the fitness department selling treadmills, weight sets, and ellipticals to customers.
Logistics
Nautical Ventures Watersports Division
10.2020 - 01.2021
- Assisted with the sales team with products such as kayaks, paddle boards, water scooters, and bikes
- Repaired customer waterspouts equipment, would call customer when product was properly fixed
- Deliver kayaks and any other water sports products to customers
- Kept track of all the orders and shipments that were received by the store
- Collaborated with fellow logistics employees on keeping the warehouse clean.
Education
Bachelors - Interdisciplinary Studies
FIU
Miami, FL04.2024
Skills
- Customer service
- Stock management
- Sales
- Workload prioritization
- Communications
- Fast learner
- Problem resolution
- Physically fit and agile
- Product Packing
- Loading and Unloading
- Organizational Skills
- Heavy Lifting
- Damage Prevention
Certification
FAA PART 107 License
Timeline
Package Handler
FedEx
02.2023 - Current
Sales Associate
Petland
04.2022 - 10.2022
Bike Technician
DICK'S Sporting Goods
02.2021 - 08.2021
Logistics
Nautical Ventures Watersports Division
10.2020 - 01.2021
Bachelors - Interdisciplinary Studies
FIU
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