Nicolas Douyon
Brooklyn,New York
Summary
Customer-oriented General Manager with 7 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
General Manager/District Manager
1422 Fulton LLc
Brooklyn, NY
01.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Analyzed market trends and competitor activities to create competitive advantages.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Manager's Assistant
Best Chicken LLc
03.2014 - 12.2018
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Attended monthly sales meetings and reported pertinent information to employees.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
MBA - Business Administration And Management
Berkeley College
New York, NY06.2024
Associate of Science - Biology
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2017
Skills
- Client Account Management
- Food Preparation and Safety
- Staff Training
- Labor Cost Controls
- Sales Expertise
- Staff Development
- Profit and Loss Accountability
- Verbal and Written Communication
- Staff Motivation
- Staff Management
- Networking Abilities
Languages
French
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
General Manager/District Manager
1422 Fulton LLc
01.2019 - Current
Manager's Assistant
Best Chicken LLc
03.2014 - 12.2018
MBA - Business Administration And Management
Berkeley College
Associate of Science - Biology
Kingsborough Community College of The City University of New York
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