Nicolas Espinosa
Tampa,USA
Summary
Dynamic sales professional with a proven track record at Courtesy Toyota, excelling in sales strategies and customer relationship management. Achieved consistent vehicle sales while cultivating a loyal client base through personalized service. Adept at multitasking and negotiating, I thrive in fast-paced environments, ensuring exceptional customer experiences and driving dealership success.
Overview
6
6
years of professional experience
Work History
SALES ADVISOR
COURTESY TOYOTA
02.2024 - 05.2025
- Delivered clear, professional communication to clients, consistently providing accurate information and ensuring a high-quality customer experience.
- Cultivated a loyal client base through personalized follow-ups, transparent pricing, and needs-based consultation.
- Sold 20+ vehicles in multiple months, demonstrating strong sales ability and product knowledge.
- Negotiated and closed deals effectively by aligning vehicle solutions with each guest's financial and lifestyle needs.
- Closed deals across new, used, and certified inventory with consistency and precision.
SALES ADVISOR
MORGAN CHEVROLET
Tampa, Tampa
06.2023 - 12.2023
- Closed sales by identifying needs and presenting tailored vehicle solutions.
- Built a strong pipeline of repeat clients and referrals through relationship selling.
- Contributed to the dealership's overall customer service rating by upholding a perfect 100% survey rating.
- Efficiently delivered consistent, easy-to-understand information on vehicles and financing, supporting confident buyer decisions.
SERVER
OLIVE GARDEN
08.2022 - 06.2023
- Guided guests to an ideal dining experience through strong menu knowledge, earning over 90% positive feedback.
- Collaborated with teammates to ensure smooth operations and guest satisfaction.
- Maintained accuracy and professionalism under pressure while multitasking.
PASSENGER SERVICE AGENT
MIAMI INTERNATIONAL AIRPORT
10.2019 - 05.2020
- Assisted passengers with check-in, boarding, and baggage handling in compliance with airline and TSA standards.
- Ensured on-time departures and earned recognition for professionalism and composure.
- Resolved issues promptly, enhancing the passenger experience in high-stress situations.
Education
Bachelor of Arts - Finance
University of South Florida
06.2026
Some College (No Degree) - Finance
Florida International University
Skills
- Multitasking
- Sales strategies
- Working efficiently in a fast-paced environment
- Coachable
- Eager to learn
- Time management
- Business management
- Money management
- Sales and negotiations
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Timeline
SALES ADVISOR
COURTESY TOYOTA
02.2024 - 05.2025
SALES ADVISOR
MORGAN CHEVROLET
06.2023 - 12.2023
SERVER
OLIVE GARDEN
08.2022 - 06.2023
PASSENGER SERVICE AGENT
MIAMI INTERNATIONAL AIRPORT
10.2019 - 05.2020
Bachelor of Arts - Finance
University of South Florida
Some College (No Degree) - Finance
Florida International University
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