Nicolas Ferdman-Olivo
MONROE,NY
Summary
Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service, and boost business revenues.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Counter Server
Jay’s Deli
Highland Mills, NY
05.2026 - Current
- Provided excellent customer service in a fast-paced deli environment.
- Prepared and assembled food orders accurately and efficiently.
- Maintained cleanliness and organization of the counter area.
Operations Assistant
Nicole’s Catering
Albany, NY
09.2025 - 04.2026
- Coordinated food preparation and service for catering events, facilitating successful guest experiences.
- Managed inventory of supplies and equipment, ensuring availability for seamless operations.
- Supported staff during event setup and breakdown, enabling efficient transitions and event execution.
Delivery Driver
Mario’s Pizzeria
Highland Mills, NY
09.2024 - 06.2025
- Delivered pizzas and menu items to customers, ensuring satisfaction through prompt service.
- Navigated neighborhoods to facilitate timely deliveries, enhancing customer experience.
- Verified order accuracy with kitchen staff prior to dispatch, minimizing errors and ensuring quality.
Counter Server
Cino’s Hot Bagels
Oceanside, New York
06.2024 - 08.2024
- Delivered exceptional customer service in fast-paced deli, enhancing customer satisfaction.
- Prepared and assembled food orders with attention to detail, ensuring customer preferences were met.
- Kept counter area clean and organized, contributing to a welcoming environment for customers.
Education
MBA - Business Administration
University At Albany
Albany, NY 08.2025 - 05.2026
Cornwall Central High School
New Windsor, NYSkills
- Cash handling
- Customer service
- Team collaboration
- Project management
Accomplishments
- Dean’s List
- National Honors Society
- Spellman Scholar Award
References
References available upon request.
Timeline
Counter Server
Jay’s Deli
05.2026 - Current
Operations Assistant
Nicole’s Catering
09.2025 - 04.2026
MBA - Business Administration
University At Albany
08.2025 - 05.2026
Delivery Driver
Mario’s Pizzeria
09.2024 - 06.2025
Counter Server
Cino’s Hot Bagels
06.2024 - 08.2024
Cornwall Central High School