Nicolas Fowler
Elgin,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales Associate
Vapor 100
Lawton, OK
04.2021 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained records related to sales, returns and inventory availability.
Customer Service Representative
Blackboard Inc.
Elgin , OK
12.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Assistant Manager
Champs Sports
Lawton, OK
10.2019 - 11.2020
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Prep Cook
Boom Pas Burgers
Elgin, OK
05.2017 - 03.2019
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Education
Information Technologies - Cyber Security
Cameron University
Lawton, OK 08.2018 -
Skills
Stocking and replenishing
Adapt to diverse groups
Complaint resolution
Report preparation
Technical Support
Key holder experience
Timeline
Sales Associate
Vapor 100
04.2021 - Current
Customer Service Representative
Blackboard Inc.
12.2020 - Current
Assistant Manager
Champs Sports
10.2019 - 11.2020
Information Technologies - Cyber Security
Cameron University
08.2018 -
Prep Cook
Boom Pas Burgers
05.2017 - 03.2019