Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nicolas Fowler

Elgin,OK

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Sales Associate

Vapor 100
Lawton, OK
04.2021 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained records related to sales, returns and inventory availability.

Customer Service Representative

Blackboard Inc.
Elgin , OK
12.2020 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Assistant Manager

Champs Sports
Lawton, OK
10.2019 - 11.2020
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Prep Cook

Boom Pas Burgers
Elgin, OK
05.2017 - 03.2019
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.

Education

Information Technologies - Cyber Security

Cameron University
Lawton, OK
08.2018 -

Skills

Stocking and replenishingundefined

Timeline

Sales Associate

Vapor 100
04.2021 - Current

Customer Service Representative

Blackboard Inc.
12.2020 - Current

Assistant Manager

Champs Sports
10.2019 - 11.2020

Information Technologies - Cyber Security

Cameron University
08.2018 -

Prep Cook

Boom Pas Burgers
05.2017 - 03.2019
Nicolas Fowler