Nicolas Henzler
Ponte Vedra
Summary
Dynamic professional with proven expertise in customer service and communication, experienced at Marriott International and Starling Independent Living. Fluent in English and Spanish, excels in creating memorable customer experiences and fostering team collaboration.
Overview
3
3
years of professional experience
Work History
Food Runner
1912 Ocean Bar & Rooftop (Marriot International)
06.2023 - 08.2025
- Greeted customers and provided outstanding customer service.
- Arranged tables and chairs for special occasions and events.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Led communication with kitchen staff to ensure order accuracy and timeliness.
Server
Starling Independent Living
05.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Finance
Florida State University
05-2028
Skills
- Customer Service
- English and Spanish bilingual fluency
- Communication Skills
- Leadership
- Strong work ethic
- Quick learner
- Time management
- Teamwork and collaboration
- Problem-solving
- Fine dining
- Bussing tables
- Kitchen communication
- Attention to detail
Timeline
Food Runner
1912 Ocean Bar & Rooftop (Marriot International)
06.2023 - 08.2025
Server
Starling Independent Living
05.2022 - 05.2023
Bachelor of Science - Finance
Florida State University
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