Nicolas Henzler
Ponte Vedra
Summary
Dynamic professional with proven expertise in customer service and communication, experienced at Marriot International and Starling Independent Living. Fluent in English and Spanish, excels in creating memorable customer experiences and fostering team collaboration.
Overview
2
2
years of professional experience
Work History
Food Runner
1912 Ocean Bar & Rooftop (Marriot International)
Ponte Vedra Beach, FL
08.2023 - 06.2024
- Greeted customers and provided outstanding customer service.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Led communication with kitchen staff to ensure order accuracy and timeliness.
Server
Starling Independent Living
Nocatee, FL
05.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Bachelor of Science - Finance
Florida State University
Tallahassee, FL05-2028
Skills
- Customer Service
- Fluent in Spanish
- Communication Skills
- Leadership
- Teamwork
- Positive and professional
- Microsoft Office Suite
- Open-Minded
Timeline
Food Runner
1912 Ocean Bar & Rooftop (Marriot International)
08.2023 - 06.2024
Server
Starling Independent Living
05.2022 - 05.2023
Bachelor of Science - Finance
Florida State University