Nicolas Honeycutt
San Antonio ,TX
Summary
As a detail-oriented and highly skilled Wheeled Vehicle Mechanic, I have extensive experience supervising and performing field-level maintenance and recovery operations on a range of light and heavy-wheeled vehicles, including associated trailers and material handling equipment (MHE). I am proficient in training personnel in operating and maintaining large vehicles, overseeing Driver Training programs within multiple units of the United States Army, and developing standard operating procedures (SOPs). My commitment lies in ensuring vehicle readiness, safety compliance with personnel and equipment, and operational efficiency in challenging environments.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2025
2025
years of professional experience
Work History
Member Service Representative
Crunch Fitness
08 2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Verified customer identification and documentation for compliant transactions.
Wheeled Vehicle Mechanic (91B)
United States Army
06 2010 - 01 2021
- Maintained accurate records of vehicle repairs and parts inventory, streamlining the ordering process for replacement components.
- Ensured mission success by maintaining and repairing critical support vehicles such as ambulances, cargo trucks, and fuel tankers.
- Sustained vehicle functionality during deployments by performing field expedient repairs under challenging conditions.,
- Ensured safe operation of vehicles through meticulous inspections and adherence to safety protocols.
- Assisted in the recovery of damaged or disabled vehicles during training exercises and missions, minimizing downtime.
- Implemented quality control measures during all stages of repair work, resulting in reduced rework rates and increased customer satisfaction.
Master Driver
United States Army
12.2017 - 02.2019
- Assisted in the recruitment and onboarding process of new drivers, ensuring proper training was completed prior to field deployment.
- Effectively managed a team of drivers by providing guidance, support, and performance evaluations.
- Improved driver safety by conducting comprehensive training sessions and workshops.
- Facilitated open communication among team members through regular meetings focused on problem-solving strategies addressing transportation challenges faced by the organization.
- Provided ongoing coaching to drivers on safe driving techniques, accident prevention measures, and company policies.
- Implemented a preventative maintenance program for fleet vehicles to reduce repair costs and improve reliability.
Education
San Antonio College
San Antonio, TXMontgomery College
Rockville, MDCDL A -
SAGE Truck Driving School
San Antonio11.2024
High School Diploma -
Fort Mill High School
Fort Mill, SC06.2008
Skills
- Customer Service
- Preventive maintenance checks
- Vehicle Inspection Procedures
- Shop Safety Practices
- Diagnostic Equipment Usage
- Quality control measures
- Parts Inventory Management
- Maintenance Record Keeping
- Teamwork and Collaboration
- Hardworking and Dedicated
- Time Management
- Attention to Detail
- Reliability
- Leadership and supervision
- Strong decision-making
- Driver Training Experience
- Accident prevention strategies
- Load Securement Proficiency
- Hazardous Material Handling
- Extreme Weather/ Conditions Driving
- Account Management
- Issue Resolution
Timeline
Master Driver
United States Army
12.2017 - 02.2019
San Antonio College
Montgomery College
High School Diploma -
Fort Mill High School
Member Service Representative
Crunch Fitness
08 2024 - Current
Wheeled Vehicle Mechanic (91B)
United States Army
06 2010 - 01 2021
CDL A -
SAGE Truck Driving School
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