Nicolas Jimenez
Hawthorne,CA
Summary
Proven Assistant Manager at Top Tenders, adept in customer service and money handling, significantly enhanced team motivation and customer satisfaction. Leveraged strong decision-making and team leadership skills to exceed performance goals. Excelled in creating a positive work environment, fostering staff development, and minimizing cash discrepancies, showcasing a blend of hard and soft skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Top Tenders
12.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Cashier
Chicken Maison
12.2022 - 06.2023
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Improved efficiency, organized checkout area for optimal workflow.
Education
High School Diploma -
Lawndale High School
14901 Inglewood Ave, Lawndale, CA 9026006-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Conflict resolution
- Team building
- Problem-solving
- Customer relations
- Team motivation
- Time management
- Goal setting
- Staff training and development
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Top Tenders
12.2023 - Current
Cashier
Chicken Maison
12.2022 - 06.2023
High School Diploma -
Lawndale High School
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