Nicolas J. Jacques

● Delivered customized studio tours that reflected the brand’s values, catering to guests ranging from the general public to top-tier studio executives.
● Supported on-lot events, including live show tapings and film premieres, by coordinating logistics and managing audience flow.
● Offered administrative assistance to the Guest Relations Office, including rolling calls, guest coordination, and ad hoc support.

• Thrived in a fast-paced retail environment by seamlessly juggling multiple responsibilities, navigating complex POS and inventory systems, and delivering exceptional customer service under pressure.

• Oversaw a collaborative media project with a non-profit partner; directed on-set intern crew, managed production workflow, and ensured timely delivery of the final edited piece.