Nicolas LaMacchia
Milwaukee,WI
Summary
Results-driven professional with a strong background in sales and automotive service. Proven track record of achieving and exceeding sales targets, demonstrating effective communication and negotiation skills. Adept at building and maintaining client relationships to drive revenue growth. Experienced in the automotive service industry, contributing to a comprehensive skill set that combines technical knowledge with a customer-focused approach. Eager to leverage sales expertise to contribute to a dynamic team and achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Automotive Technician
Heiser Automotive Group
Milwaukee , WI
04.2020 - Current
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
Sales Associate
Pure Hockey
Chesterfield , MO
09.2018 - 10.2019
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided exceptional customer service.
- Increased purchase amounts by cross-selling with similar products.
- Upsold additional items based on customer interests and needs.
Education
Bachelor of Science - International Business
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Estimating Work
- Issue Resolution
- Customer Service
- Quality Assurance
- Problem-Solving
- Sales Development
- Customer Needs Assessment
- Written and Oral Communication Skills
- Building Rapport
Activities and Accomplishments
- Varsity Hockey (3 yrs)
- Over $100,000 in gross sales at Pure Hockey (2018-19)
- VP of Member Enrichment - Alpha Sigma Phi
- VP of Marketing and E-Commerce at 314 Worldwide (JA Business 2019-20)
- Leader in sales at 314 Worldwide
References
References available upon request.
Timeline
Automotive Technician
Heiser Automotive Group
04.2020 - Current
Sales Associate
Pure Hockey
09.2018 - 10.2019
Bachelor of Science - International Business
University of Wisconsin - Milwaukee
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