Nicolas Lenzo
Kent,OH
Summary
Hardworking employee with customer service, who excels in interpersonal interactions. Devoted to giving every patron a positive and memorable experience. Thrives on providing solutions to any problem that can occur. Well versed in problem solving.
Overview
6
6
years of professional experience
Work History
Borrower Services' Assistant
Kent Free Library
Kent, OH
12.2017 - Current
- Greeted patrons and visitors in an inviting manner.
- Made sure library items were processed effectively and correctly.
- Created a friendly, yet efficient workplace environment.
- Worked across departments to ensure a healthy workspace.
- Interacted with patrons on a daily basis.
- Ensured patrons left the library feeling satisfied
Education
Bachelor of Science - Integrative Studies
Kent State University
Kent, OH12-2024
High School Diploma -
Theodore Roosevelt High School
Kent, OH05-2018
Skills
- Library Services
- Patron Registration
- Computer Assistance
- Cataloging of Materials
- Telephone Etiquette
- Processes and Procedures
- Material Shelving
- Problem-Solving Skills
- Customer Service
- Strong Oral and Written Communication Skills
References
References available upon request.
Timeline
Borrower Services' Assistant
Kent Free Library
12.2017 - Current
Bachelor of Science - Integrative Studies
Kent State University
High School Diploma -
Theodore Roosevelt High School