Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicolas Lu Chen Gonzalez

Chula Vista,CA

Summary

-Solidworks Dassault Systémes Additive Manufacturing Certificate

Overview

8
8
years of professional experience

Work History

Front End Cashier

Walmart
08.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Warehouse Manager

MANUFACTURAS EN ACERO, S.A. DE C.V
05.2023 - 11.2023
  • Maintained a clean and orderly environment
  • Worked as part of a small team of 4 people, including a logistic supervisor and 3 Associates, to effectively manage warehouse operation
  • Proficiently managed order picking, fulfillment, inventory, and asset tracking processes

Call Center Representative

Spirit Arilines
06.2022 - 09.2022
  • Responded to a large number of calls related to product and service inquiries (e.g., technical support, warranty claims, sales, etc.)
  • Handled escalations, engaging with customers in a friendly, courteous, and professional manner
  • Support guests with information about their flights

Cashier/Customer Service

Seven Eleven
01.2020 - 07.2020
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Maintained a clean and safe work environment

Cashier/Customer Service

Dairy Queen
02.2017 - 07.2020
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Maintained a clean and safe work environment

Education

Mechanical Engineering - Manufacturing Engineering

Tecnologico Nacional de Mexico Campus Tijuana
Tijuana, BAJA CALIFORNIA
12.2024

Electronic -

Preparatoria Federal Lazaro Cardenas
Tijuana, BAJA CALIFORNIA
06.2019

Skills

  • Spanish
  • Customer service
  • Communication skills
  • Food service
  • Computer literacy
  • Microsoft word
  • Leadership
  • Microsoft excel
  • Guest services

Languages

Spanish
Native or Bilingual

Timeline

Front End Cashier

Walmart
08.2024 - Current

Warehouse Manager

MANUFACTURAS EN ACERO, S.A. DE C.V
05.2023 - 11.2023

Call Center Representative

Spirit Arilines
06.2022 - 09.2022

Cashier/Customer Service

Seven Eleven
01.2020 - 07.2020

Cashier/Customer Service

Dairy Queen
02.2017 - 07.2020

Electronic -

Preparatoria Federal Lazaro Cardenas

Mechanical Engineering - Manufacturing Engineering

Tecnologico Nacional de Mexico Campus Tijuana

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Nicolas Lu Chen Gonzalez