Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Electrician Helper
Pearl Electric inc
South Salem, NY
03.2021 - Current
Maintained organization, cleanliness, and safety in work areas.
Performed skilled activities with oversight from trained professionals.
Assisted journeyman in maintaining electrical systems.
Collaborated in a team to achieve project goals.
Streamlined processes by organizing tools and equipment for various tasks.
Partnered with experienced professionals to enhance understanding of principles.
Read blueprints and diagrams to understand the scope of work required.
Connected wires to circuit breakers, transformers or other components following established procedures.
Set up ladders and scaffolding when needed to access hard-to-reach places.
Customer Service Associate
Duane Reade
Manhattan, NY
12.2023 - 06.2024
Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Demonstrated active listening skills when responding to customer questions and complaints.
Handled cash register operations accurately during peak times.
Kept work area neat, clean, and well-stocked at all times.
Escalated unresolved customer issues to the appropriate department or manager for resolution.
Educated customers on special pricing opportunities and company offerings.
Suggested product solutions based on individual customer needs.